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Mark Christopher Auto Center
Ontario, CA
10,095 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,095 reviews
January 13, 2021
I took my car to have a restraint warning looked at. They checked it out and found nothing wrong and reset the warning. It appears that it is fixed. They checked it out and found nothing wrong and reset the warning. It appears that it is fixed. More
by teriterrific
Verified Customer
January 13, 2021
They are very professional. I have been coming tobpeeform my services in my vehicles for 8 years, they are always attentive and do an excellent job. my services in my vehicles for 8 years, they are always attentive and do an excellent job. More
by LUISCASQUETE
January 13, 2021
It was a great place to go everyone was so nice the service was great and they told me when it would be ready and it was it was great service was great and they told me when it would be ready and it was it was great More
by Rajablak
January 12, 2021
Unorganized Rude employees in the service writer area. Unorganized Rude employees in the service writer area. Sadly both females. Took car in for third radio and side boards, warranty work. Also oil Unorganized Rude employees in the service writer area. Sadly both females. Took car in for third radio and side boards, warranty work. Also oil change. Found out itb wasn't done until I was informed car was ready for pick up, asked if I coupon was used , Nobu didn't know it was on the list, service writer that left us standing outside for over 20 minutes, didn't write that down. Oil change was done, in a rush, that is concerning and coupon wasn't used either. I asked on Friday the 8th for a manager to call me, as of today the 12th, no call. Disappointing.... More
by Rowansandy
January 12, 2021
Ozzy was terrific! He was quick to respond and made the out of state process very easy. He picked me up at the airport and had me on the road back to Nevada with my new Escalade in no time. Highly recommen out of state process very easy. He picked me up at the airport and had me on the road back to Nevada with my new Escalade in no time. Highly recommend Mark Christopher Auto Center for great deals and customer service! More
by POLLEYREALTOR
Employees Worked With
Ozzy
January 12, 2021
Sales department was fair and made the process easy. Disappointed in the service department which resulted in the truck being bought back by GM as a lemon. Disappointed in the service department which resulted in the truck being bought back by GM as a lemon. More
by SCOTT.COLLINS69
January 12, 2021
I knew what I wanted and Nick was an amazing salesman that got me what I wanted and worked out my dream truck. It was the best car buying experience I've ever had. that got me what I wanted and worked out my dream truck. It was the best car buying experience I've ever had. More
by NOLY1974
Employees Worked With
January 12, 2021
Things went from bad to worse with my FIRST SERVICE at Mark Christopher. I first get a text from Jackie my “service manager” saying that the work on my truck has been started but they somehow damage my tr Mark Christopher. I first get a text from Jackie my “service manager” saying that the work on my truck has been started but they somehow damage my truck by scratching the paint so now they had to repair that and it was going to take longer now. Finally I get a TEXT from Jackie at 3:59 P.m telling me my truck is ready so when I’m about to head out to get my truck it’s already 5:00 p.m I called Jackie to let her know I’m on my way when to my surprise she tells me they’re already closed and don’t open again til Monday. Pretty much leaving me without my truck for the entire weekend, no effort at all in figuring out a solution, I literally had to ask her if she can reach out to some of her peers to see if they could do anything, so she calls me back to tell me I got til 6 to pick it up. Overall it was the worst experience I’ve had with any dealership. More
by RAMCES714
Employees Worked With
Jackie
January 11, 2021
We are very pleased with the dealership. We got exactly what we were looking for and was able to get in and out in timely fashion. I would definitely recommend this place to anyone who is interested in a n what we were looking for and was able to get in and out in timely fashion. I would definitely recommend this place to anyone who is interested in a new or used vehicle. More
by gidg161
