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Mark Christopher Auto Center

Ontario, CA

4.6
10,197 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,197 reviews

December 28, 2020

Thank you for ur great services and patience with my wife! Lol.... she loves her new Blazer! We’ll be back in the future to get myself a car as well. More

by IRMAASCENCIO77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EDY Lopez
Dec 29, 2020 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience at Mark Christopher Auto Center. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 28, 2020

As usual the service was good. My wait time was better than they estimated And overall I was pleased. The only negative I have is that they printed off a check list of items they completed and two were no More

by JAMESPRECIOUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darios Gomez
Dec 29, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 28, 2020

Great customer service by Brian Noble. Very pleasant buying experience with our purchase of 2021 Chevy Silverado. I would definitely recommend Mark Christopher to my family and friends! More

by HILL.REUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noble
Dec 29, 2020 -

Mark Christopher Auto Center responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Brian was able to provide you with such exceptional service. Enjoy your new 2021 Chevrolet Silverado! Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 27, 2020

Perfect thank you. Mark Christopher is now my go to Chevy dealer. Far far better service here than Mountain View Chevrolet.made me feel so welcome with a last minute turn up appointment More

by Ian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia was awesome and made me feel so welcome !!
Dec 29, 2020 -

Mark Christopher Auto Center responded

Ian, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Mark Christopher Auto Center's Service Department. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 27, 2020

I’m very happy with my salesman, however I’m only giving you a two star because of your service department failed to decode my my truck and key when I explain to them it was stolen and that they broke into More

by LEGENDS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Mark Christopher Auto Center responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 27, 2020

I came to Mark Christopher Auto Center to see a truck that I saw online, but because of Gerald Waters I end up buying it. More

by RAFAELIBARRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Waters
Dec 29, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback regarding your experience at Mark Christopher Auto Center and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 27, 2020

We took it get service it had 22000 plus and did just oil change didn’t check windshield fluids and didn’t change wipers which needed they said it needed brake pads and tires that’s it More

by DUROREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 27, 2020

The staff was knowledgeable and friendly! They bent over backwards to assist us with our issues. I enjoyed the no pressure sales. The staff was fun to talk with and seemed to enjoy their work. More

by Zimmerpro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Noble
Dec 29, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 27, 2020

Service request about engine light. Power decreased suddenly. Courteous, fast and detailed information about warranty after communication with the GMC and extended warranty service provided. More

by VRFONTANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Name unk. Only blonde and tall lady in service. Very polite.
Dec 29, 2020 -

Mark Christopher Auto Center responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Mark Christopher Auto Center was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 26, 2020

Good people, fast accurate helpful good advice. Waiting room, restroom very clean at all times. Showrooms clean,needs some more cars,SUV to show customers More

by Eddie lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens
Dec 29, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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