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Mark Christopher Auto Center

Ontario, CA

4.7
11,768 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,768 reviews

September 20, 2021

I had a 3:20 appointment for my service they promptly took my truck back and had it serviced very fast! More

by RKISCHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Mark Christopher Auto Center responded

Hi, thanks so much for choosing Mark Christopher Auto Center for your vehicle's service needs! We appreciate your excellent review, and look forward to hearing from you when the time comes for your next maintenance. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2021

Really great experience dealing with every one at the dealership I would recommend this dealership to others. More

by 3REAVES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey
Sep 21, 2021 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 20, 2021

Ty 4 ur service. This service was prompt well done and on time thank you More

by EstherB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia in the service department, Matt Torres
Sep 21, 2021 -

Mark Christopher Auto Center responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2021

Made an appointment for an oil change was in an out within an hour so. Juan in service is very professional an knows what he’s doing! More

by Danny From Eastvale !
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan in Service is 5 star rating ! , Matt Torres
Sep 21, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2021

Great customer service no hidden fees like some other Chevrolet dealers had a great experience all the way around More

by HARKINJ3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 20, 2021

Ray Peter's took care of the issues I asked for right away! And mention some suggestions. More

by DANRIPPEY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ray Peters
Sep 21, 2021 -

Mark Christopher Auto Center responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2021

I appreciated being given a 2-hour time frame and then my setvice was actually two hours! Also the price quote was actually $50. Less! Unbelievable at a car dealership.Thanks More

by SSTTOKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 21, 2021 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Mark Christopher Auto Center! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 19, 2021

The service advisor is awesome . Trying to make an appointment or talk to someone is extremely frustrating More

by TONAPPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Sep 21, 2021 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 19, 2021

Price increase from MSRP is wrong!!$5000?????Had a few Price increase from MSRP is wrong!! $5000????? Had a few trucks to chose from at the time wished they had more More

by kgangelini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 19, 2021

We were originally unhappy with the service department from our last encounter in July and August when we had an oul leak that wasn’t resolved the first time. But dealing with the rep Eric Silva directly More

by mdmg31
Recommend Dealer
Yes
Employees Worked With
Eric Silva
Sep 21, 2021 -

Mark Christopher Auto Center responded

I do apologize for the initial difficulties you experienced. I'm glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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