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Mark Christopher Auto Center

Ontario, CA

4.6
11,448 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,448 reviews

August 01, 2021

Mark Christopher is my goto dealership. I’m always greeted when I arrive. All the salesman treat me like family, they always have what I’m looking for and I’m out of finance quickly. I will recommen More

by brandonelias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 01, 2021

Eric went above and beyond to help us and get our truck back on the road. Best Customer Service I have ever had from a car dealership. More

by JMNOTARIANNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 04, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2021

Greg Hess was super helpful. Always there to help in anyway he can. Professional down to earth. This is our second vehicle from Mark Christopher and we are very satisfied. More

by BEBLESSED2006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 31, 2021

I made an appointment and they took 3 hours just to check the tire pressure. They didn’t fix the issue with the radio. They also installed an exhaust tip but they didn’t have any loaner cars. More

by Ehhhh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No names
Aug 10, 2021 -

Mark Christopher Auto Center responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2021

Dropped off my truck Ray said maybe 2 3 hours. Ray called about 1.5 hr. said it’s done. Great job Great service work. Couldn’t ask for better service. More

by boogietyboogiety
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 04, 2021 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2021

Always available for Service, friendly, communicative, thorough and complete report of what was done. Applied discounts and finished in a very timely manner, worked with my schedule 👍🏼 More

by GODSPOILEDONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
Aug 04, 2021 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2021

It was clean very calm like the salesman was courteous and knowledgeable they worked with us in every way they could and we came to a deal More

by JIM.JIMENEZ1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dey Lopez,alex
Aug 04, 2021 -

Mark Christopher Auto Center responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 31, 2021

Went for an oil change. They were quick and completed the work. They are reliable from the moment I arrived to the time I picked up. More

by Equinox20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 04, 2021 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2021

The service department worked hard to find the issue with the car for repair. The issue was found and repaired to be drivable. Thank you. More

by PACHING530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Aug 04, 2021 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2021

Long wait time even with an appointment. I always ask for Ray. He is an excellent service agent and one my late husband and I trust. More

by BROADWAYDAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 04, 2021 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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