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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,141 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,141 reviews

November 02, 2020

They provided great services and overal we had a great experience at Mark Christopher Chevy, they made the process very easy and painless, exact how buying a car should be. More

by CLAHRMANN2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
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Nov 02, 2020 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give us such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 02, 2020

The worth dealer and customer service ever. They rip me off for something I have service warranty for it .I already open claim with GM More

by Joseph Rezk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie
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Nov 02, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience, Joseph. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 02, 2020

Very solid family owned business Glad to see that this kind of operation continues My wife just recently switched back to Cadillac from Mercedes I am very happy More

by PDOGDDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Noble
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Nov 02, 2020 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience at Mark Christopher Auto Center. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 01, 2020

Took my car in to get repaired and when I got it back the inside was more dirty and dusty than when I brought it in..they didn’t even wash it...it should have never left there lot in that condition..I immedi More

by Grneyez40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Matt Torres
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Nov 02, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work toward a resolution. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2020

Jeff kept me informed when my service advisor was able to help me and let me know to stay with my car until that time. Sandra took over at that time and answer all my questions before I asked them. Didn’t ha More

by kdogz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Stevens
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Nov 02, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2020

The sales person was very nice and helpful, he was very kindly all the way to the end. Service was excellent. Everything was putty fast More

by JAVIERBELTRAN98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Noble
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Nov 02, 2020 -

Mark Christopher Auto Center responded

Javier, thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 01, 2020

Very painless and no xxxxxxxx approach through Jason Ho and Larry Lee. We were in and out without anyone trying to push stuff on us we didn't want. Would recommend to buy from. More

by J.ACKLEY81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lee
Report | Print
Nov 02, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.' Thanks again, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 01, 2020

I went to the Cadillac department and purchased a XT6, it was a great experience, Great people, excellent service, Highly recommended, 5 stars to our salesman Brian Noble More

by ALEXARFLASH10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noble
Report | Print
Nov 02, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 01, 2020

My salesman meet my needs with ease.He was friendly and easy to work with , No pressure to buy.I will recommend my friends and family More

by ANNJOHNSON171
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Waters
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Nov 02, 2020 -

Mark Christopher Auto Center responded

Ann, thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 31, 2020

No one at service knew how to fix the computer problem I had. Upon checking out they left me on my own to fix. To solve the problem I went to a sales person, Brian who helped me fix the problem. It ended up More

by PROFESSORDAN0914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dario Gomez, service guy
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Nov 02, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing this feedback. Our goal here at Mark Christopher Auto Center is to make sure every customer drives off our lot with a positive experience. I would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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