
Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I went there looking for a new Silverado but I saw the GMC Sierra and I was very pleased with all it had to offer I am very happy with it GMC Sierra and I was very pleased with all it had to offer I am very happy with it More
Courteous, professional service. Although we have to deal with social distancing all employees were very cautious and all had make in. Car was done sooner than expected. deal with social distancing all employees were very cautious and all had make in. Car was done sooner than expected. More
Had a 8:30 appointment on Wednesday, arrived at 8:00am waited till someone came out to car, all needed a oil change, didn’t live there till 12:30 pm very disappointed with the service. I’ve always taken m waited till someone came out to car, all needed a oil change, didn’t live there till 12:30 pm very disappointed with the service. I’ve always taken my car there for service, I don’t think I’ll be taking my car there again. More
This dealer ship has good people skills I personally like to thank Juan from the service department for valuing me as a customer I will gladly take my car back to him for the next service Thanks Juan for you to thank Juan from the service department for valuing me as a customer I will gladly take my car back to him for the next service Thanks Juan for your service. More
POOR CUSTOMER SERVICE. Rude employees. I have called and many times they don't answer and when they did i was told they would call back, never did call back. I sent emails and haven't had a response. many times they don't answer and when they did i was told they would call back, never did call back. I sent emails and haven't had a response. More
Excellent service! It was professional & quick. I was greeted promptly upon arrival & my service was done quickly. I appreciate the personal & dedicated attention I receive every time. greeted promptly upon arrival & my service was done quickly. I appreciate the personal & dedicated attention I receive every time. More
Gerald Waters is a true professional great product Gerald Waters is a true professional great product knowledge and was not at all pushy. I really appreciate the no pressure approach. I highly recomm Gerald Waters is a true professional great product knowledge and was not at all pushy. I really appreciate the no pressure approach. I highly recommend Gerald More
Third time using this dealership. Not as happy with this experience. First salesperson said he was unaware of the lease offer we came in for even though it was on the huge electronic billboard on the lot. experience. First salesperson said he was unaware of the lease offer we came in for even though it was on the huge electronic billboard on the lot. When we went to sign paperwork we were put through a wringer. First they dragged us over to a computer and tried to sell us additional upgrades, even though there were none listed. Then a sales manager came over and told us the payment would be $294 instead of the $189, turned out this was $95 for extended damage coverage insurance. We paid $20 per month for this on last lease. After telling them to delete that from the deal, the finance manager tried to trick us into signing paperwork that added it back in. We were then quoted a new lower $45 per month charge for it. Still refusing and totally not understanding why it was now lower, feeling like we were being scammed, there was now an even lower rate of $25 per month quoted. What the heck is going on here???? This has never happened in our previous purchases. We left feeling slimy from having dealt with these people. Had recommended you to friends before. Will not do so again. When we got home and looked at the term on the insurance, it is for 36 months and lease is for 39 months, this certainly was NOT discussed. More
The car came back with greasy hand prints all over the head liner. And just for good measure a new box of covid masks was taken out of the vehicle They also couldn’t fix the camera which the vehicle ha head liner. And just for good measure a new box of covid masks was taken out of the vehicle They also couldn’t fix the camera which the vehicle has been in three previous time to fix More