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Mark Christopher Auto Center

Ontario, CA

4.5
10,141 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,141 reviews

September 21, 2020

All the people I dealt with were very friendly and helpful. The repair was done in a timely manner, and since the vehicle is under warranty there was no cost to me. More

by DEBINK44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Sep 22, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2020

Outstanding staff and service. Bryan Morales worked with me to get me into my new Chevy Blazer, he was very professional, polite and made me feel at ease and not pressured. Highly recommended Mark Christoph More

by SANDYOQUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Mark Christopher Auto Center responded

Sandy, thanks for this marvelous review and congratulations on your new car! We are so pleased that Bryan was able to provide you with such exceptional service. Enjoy your new Chevy Blazer! All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 19, 2020

Our salesman, Joe G and Manager, Matt Torres, worked with us for weeks to discuss which truck would best fit our family needs while also allowing us some luxury. These gentlemen helped find the exact truck w More

by TEAMLUNKER76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 19, 2020

Quality responsive service, best Chevy dealership in the region. Good follow through and willing to make sure customer is satisfied. 5 4 3 2 1 More

by ronchen82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo, Mike Cagey, Matt Torres
Sep 21, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 19, 2020

Very professional I paid my service with my rewards. I really like that program. Dario helped me. Not sure of the spelling. He gave me the tour of the waiting area. More

by mariebotello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Sep 21, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 19, 2020

I had a great experience working with Frank. He helped guide me through my purchase of my 2020 trail boss. He was upfront about promotions and helped me get the best deal. More

by MSHORES32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Villalobos
Sep 21, 2020 -

Mark Christopher Auto Center responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Frank and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 19, 2020

Mark Christopher always gives the absolute best service ! Cesar helped get us into our new car amongst multiple other team members ! It’s my 3rd purchase with Mark Christopher and I couldn’t be happier ! More

by KPUORRO0719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 19, 2020

Shady business practice Was really disappointed, and then was told that if I feel as if They are wrong to dispute it. Might not come back More

by aguirre_jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know their name
Sep 22, 2020 -

Mark Christopher Auto Center responded

Jerry, we appreciate you sharing your experience with us at Mark Christopher Auto Center. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. Please contact me as soon as possible so I can hear more about what happened and provide my assistance. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 19, 2020

Tony was awesome during my buying process . Made it fast,simple and informative . Would definitely go back to mark Christopher gmc in the future . Thanks More

by pedro.jimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Catalano
Sep 22, 2020 -

Mark Christopher Auto Center responded

Thank you for your great review, Pedro! We're glad to have Tony on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 18, 2020

I made an appt at 8:30, waited until 10am until I called and was told that my car wouldn’t be ready until 3 pm. No shuttle service to the office. Then I never received the txt message that Dario claims he More

by John.w.delgiudice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dario Gomez
Sep 18, 2020 -

Mark Christopher Auto Center responded

John, it seems as if we fell short of our standards during your service visit and we would like to do what we can to remedy the situation. Please reach out to me directly so we may begin to move forward in a positive direction. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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