Back

Mark Christopher Auto Center

Ontario, CA

4.5
10,097 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

By Type

Showing 10,097 reviews

August 19, 2020

Very nice dealership came over and approached me in a very nice way willing to work with you drop the price a little bit , when I call back need some help the sale person was willing to help show me how More

by Andredivinity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sheridan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 19, 2020

Great customer services I was in and out without an appointment personnel was very informative and polite great job guys. Keep up the the awesome work. More

by jaimedgonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Aug 20, 2020 -

Mark Christopher Auto Center responded

Jaime, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 19, 2020

My only disappointment was the lack of facial masks being worn by employees as they visited thevending area at least half of your employees wore a mask but the other half did not despite the signage. More

by Jjzuckerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 20, 2020 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 18, 2020

They always treat me very kind and as if I'm part of them I go there Even though there are other dealerships closer to my home More

by edreta6@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Brooks, Matt Torres
Aug 18, 2020 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 18, 2020

Mark Christopher Auto Center was great. I purchased a pre-owned Cadillac Eacalade that has been wonderful. The sales and service people were fabulous and friendly. More

by DHEATHCOAT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Mark Christopher Auto Center responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 18, 2020

Dealership is terrible, I knew what was wrong with my Yukon and told them what was wrong with it! Shift cable broke I still had to be charged $150 to “evaluate it” Then I get a call back and sure eno More

by Mark_reel33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 18, 2020 -

Mark Christopher Auto Center responded

Mark, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 17, 2020

Juan was very good and professional. I took my car in because it was down shifting very hard and I was smelling gas. I was told I needed a few things regarding the gas but was not clearly told about the More

by dianebooker
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 18, 2020 -

Mark Christopher Auto Center responded

Hi Diane, and thanks for the great feedback! We're very happy that Juan was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 17, 2020

Good service, good deal, and the best of dealers I like. The sale is very nice. He make me happy to get a new car. More

by Thu Luong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 18, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 17, 2020

Manager Joe was very friendly and professional we had a pleasant experience working with him. Sales person was not pushy which I like we already knew exactly what we wanted. More

by TCABAN6371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe internet manager, Mike Cagey, Gerald Waters
Aug 18, 2020 -

Mark Christopher Auto Center responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Joe was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 16, 2020

Inventory is amazing so much to choose from. Staff was very helpful the process was smooth. was impressed with financings high tech desk system for signing. More

by Angie Garcia
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo and Ernie in service , Frank Villalobos
Aug 18, 2020 -

Mark Christopher Auto Center responded

Angie, thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

...
729
...