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Mark Christopher Auto Center

Ontario, CA

4.6
10,184 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,184 reviews

September 05, 2020

Cadillac Service Dept. is excellent. Dario Gomez is professional, knowledgeable, efficient and very personable. Dario always takes excellent care of me and my CTS. Always a great experience. More

by jimewing1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Sep 08, 2020 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2020

Our third lease with Nick Polytarhos. We are very pleased with our new 2020 Acadia SLE and Nick’ superior service! Good price from weekend ad. More

by JOHNSCURTS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Mark Christopher Auto Center responded

John, thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 05, 2020

Haven't had my truck washed after a service in the past year, yet others I know have. I never receive the "report card" after a service and I ALWAYS have to ask for it. I always have to ask what my truck n More

by Chevy owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Sep 08, 2020 -

Mark Christopher Auto Center responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Mark Christopher Auto Center. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2020

It was a great experience to buy a car from mark Christopher auto center in Ontario I love my new suv it is great 😁thank u More

by MORE.RIGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis sales man
Sep 08, 2020 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 04, 2020

3 stars, I was charged 24.00 for a tire rotation. All of my oil changes for all of my vehicles have never had an additional fee for tire rotation. I only requested an oil change and my service advisor shoul More

by vw59_143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Sep 10, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2020

Great efficient service by Julie in customer service and by the mechanic team. Cashier team was very polite. This dealership is in a convenient location . More

by JMEANTTOBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie, Matt Torres
Sep 08, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2020

Sandra is service was awesome! Nice atmosphere....She made things very cool. Nice lounge area,television;etc Definitely,I’ll be coming back in for more work. More

by TrayLane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra-Service
Sep 08, 2020 -

Mark Christopher Auto Center responded

Tray, your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2020

Always good service no complaints call for an appointment wait less than 30 minutes excellent work before I came in without appointment and I have to wait longer More

by plascencia.janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano, Frank Villalobos, Tony Catalano, Matt Torres
Sep 08, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2020

I brought my car in for an oil change. I got a call within an hour informing me my car was already done . The service was fast and professional. Thank you Juan More

by RTEICH9636
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fletes , Matt Torres
Sep 08, 2020 -

Mark Christopher Auto Center responded

Your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2020

took in my GMC truck for warranty donto signal switch not working , it was fix correctly on my 1st visit . I was happy with the service provided More

by AADIAZ0206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Sep 08, 2020 -

Mark Christopher Auto Center responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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