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Mark Christopher Auto Center

Ontario, CA

4.5
10,097 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,097 reviews

July 30, 2020

During Covid 19 precautions all service is being done collectively at Chevy even if you have a cadilac. All service agents outside with “ all hands on deck” approach. Very efficient! Waiting area very More

by MCNAUGJB
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
Jul 31, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thanks again, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 29, 2020

The service was fine but the wait was horrible bottlenecked even though I had an appointment it don’t matter, you’re still gonna wait 2 1/2 hours like I did. More

by C4UNDERGROUND
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 30, 2020 -

Mark Christopher Auto Center responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 29, 2020

Service staff is very helpful and friendly. Thank you for getting me in and out in a hurry. Great and fair pricing , will come back again when need service repairs More

by GMJR4
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 30, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 29, 2020

Very professional and courteous service and that is my Very professional and courteous service and that is my reason for switching dealerships is because of the staff at Mark Christopher are on point and More

by dflo562
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 30, 2020 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 29, 2020

Excellent service. Able to do everything via phone and online. Car was delivered 100 miles to my home. Stellar service from Tony Catalano internet manager. More

by SJCVENTURA
Recommend Dealer
Yes
Employees Worked With
Tony Catalano
Jul 29, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Take care, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 29, 2020

My first experience was not good. My truck went in ‘to Service Brake System’. That portion went well, but they found a leaking rear axle seal and worn out brake shoes. I had the work done but when my wife More

by Shelbyman
Recommend Dealer
No
Employees Worked With
Jackie Koski, Gary (technician), Matt Torres
Jul 29, 2020 -

Mark Christopher Auto Center responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 29, 2020

Had a pleasant experience with them when I purchased my vehicle, and again, when I got my vehicle serviced this week. Very professional and trustworthy. More

by SINAE.ERIN.KIM
Recommend Dealer
Yes
Employees Worked With
J. Fuentes
Jul 29, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 29, 2020

Completed everything online ! Only went in office when I was Approved and needed to sign paperwork !! Armando N. Worked tirelessly to get me approved for a loan and did not run short at all ! By far the bes More

by V_ROD07
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Mark Christopher Auto Center responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 29, 2020

Please to work with Faddy like the last 7-8 vehicles I’ve bought. Very easy to chose my vehicle and work with him on financing More

by rschick
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faddy Salib
Jul 30, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 28, 2020

I already have a great experience at Mark Christopher. The maintenance crew and staff are friendly and helpful. I will continue to maintenance my car with Mark Christopher. More

by 1RELPH16
Recommend Dealer
Yes
Employees Worked With
Mike Cagey
Jul 28, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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