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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,097 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,097 reviews

July 23, 2020

The service person was very helpful and nice she helped me with all my car service needs. She went over and above to get a rental car and also with my car warranty. More

by steveseavey
Recommend Dealer
Yes
Employees Worked With
Julie
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Jul 24, 2020 -

Mark Christopher Auto Center responded

Steve, thank you for writing this fantastic review and giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 23, 2020

I felt the service where not explained adequately. I made an appointment and still had to wait in line. My truck was full dirty hand marks. Cashiers where not friendly. I was standing at the counter ignored More

by DUSTERL7
Recommend Dealer
No
Employees Worked With
Jackie service adviser, 2 cashiers
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Jul 24, 2020 -

Mark Christopher Auto Center responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 23, 2020

I was there at 7:00am, didnt open till 8:00. I didnt get out of there till 12:30pm, just an oil change and tire rotation. I watch my car go up on the rack, 15 minutes later it came down. 10 minutes it wen More

by KAREN.BECKASHLEY
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Jul 24, 2020 -

Mark Christopher Auto Center responded

Karen, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 23, 2020

Just one problem .when I call service dept. Nobody answers. And when I leave a message nobody returns my calls. Other than than that everything else is great. More

by VASQUEZJR
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Jul 24, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 22, 2020

Great salesman. Excellent experience. Bought a car here in early 2000. Was driving by and decided to stop and look. Will buy from here again. More

by LOVESJV4EVER
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
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Jul 22, 2020 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Take care, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 22, 2020

I have been going to Mark Christopher service center for years, they have always provided and professionalism, serviced in a timely manner, great customer service. More

by Veronica
Recommend Dealer
Yes
Employees Worked With
Robert Salas
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Jul 23, 2020 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Take care, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 21, 2020

Helpfully, complete details, very intelligent, easy process, quick process,very clean building, very organized, very good deal ,answered all questions.everything more than very good More

by Samy
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fady Salib , Mike Cagey, Gerald Waters
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Jul 21, 2020 -

Mark Christopher Auto Center responded

Samy, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Thanks again, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 21, 2020

Car had more than one problem, they kept working to make all items correct. Very happy with their work and courteous service. Chuck Lake Arrowhead More

by Chuck
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
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Jul 21, 2020 -

Mark Christopher Auto Center responded

Chuck, thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 21, 2020

Very quick. Just a recall by excellent service. Was impressed. Dario was a pleasure to talk to and show a real interest in my needs. More

by grariaz
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
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Jul 21, 2020 -

Mark Christopher Auto Center responded

Hi! Thank you for this great review! Daro is truly an exceptional employee and we appreciate him for giving you a great experience. We look forward to working with you again in the future! Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 21, 2020

Mike Sheridan is the best ! He helped us get exactly what we wanted for the price that fit our budget! I highly recommend this man! More

by J
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray was the best also !
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Jul 21, 2020 -

Mark Christopher Auto Center responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Mike was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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