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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.4
8,909 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 8,909 reviews

July 02, 2023

Very good service and helpful and curious employees and did not take very long to finish More

by albert9617
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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Jul 05, 2023 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
July 02, 2023

Tony did an amazing job keeping me updated and taking care of my vehicle! Always a pleasure More

by sandraes27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony , Matt Torres
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Jul 05, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
June 30, 2023

Juan and Ruben were very helpful and they kept me updated. The service was excellent. The car sounds much better now! More

by EMILIAH2000
Recommend Dealer
Yes
Employees Worked With
Juan and Ruben
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Jul 03, 2023 -

Mark Christopher Auto Center responded

Thank you for this great review! I'm happy to hear that Juan and Ruben took care of you! They are a great asset and I appreciate all that they do. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Helpful
June 29, 2023

My service was caring and professional. Thank you. The time taken was shorter that estimated. More

by Bzbee
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dario Service Department
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Jul 03, 2023 -

Mark Christopher Auto Center responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Helpful
June 29, 2023

Juan provided excellent customer service. Had to take my truck back in after oil filter leaked and he took care of it immediately. Turned a frustrating situation into a positive experience. More

by dmq64
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juan in Service.
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Jul 03, 2023 -

Mark Christopher Auto Center responded

I strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Mark Christopher Auto Center's Service Department. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Helpful
June 29, 2023

Mark, Christopher Chevrolet matched a Costco deal another dealership was offering which was awesome and Jason Ho began our purchasing paperwork the night before to make things go faster once we got there. Al More

by bchapman9933
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
June 29, 2023

My Chevrolet Camaro was due for a oil change my service advisor Cesar kept me informed on my car 😄😄👍 More

by peterhouston642
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Cardenas , Matt Torres
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Jul 03, 2023 -

Mark Christopher Auto Center responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Helpful
June 28, 2023

Customer Service does not even compare to other dealer service departments. Took 3 days to diagnose and estimated costs seems to be excessive. Even after repair, at time of pickup, no customer service, More

by lsortega
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Jun 30, 2023 -

Mark Christopher Auto Center responded

I appreciate you taking the time to share about your recent experience in our service center. I can assure you this is an isolated incident and not how we conduct business. If you are open to contacting me at your earliest convenience, I would appreciate the opportunity to do my best to fix this issue for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Helpful
June 28, 2023

Always an awesome experience. Thank you for always being there for me Mark Christopher Chevrolet/GMC. More

by TIFANYMOERREIRA526
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie , Matt Torres
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Jun 30, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us, Tifany! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
June 27, 2023

After going to several dealerships, we came back to Mark Christopher auto center. We had excellent advice and they showed us multiple Cadillacs and they were very patient with me because they could tell I w More

by tripod1948
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex sarabia was excellent!!!
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Jun 29, 2023 -

Mark Christopher Auto Center responded

Thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

Helpful
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