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Mark Christopher Auto Center

Ontario, CA

4.5
10,061 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,061 reviews

June 25, 2020

I dropped my truck off for service with a morning appointment and a check engine light. The check engine light was a very minor (book said 90 min fix) even after having my truck all day they did not More

by moosewilliams@gmail.com
Recommend Dealer
No
Employees Worked With
I don’t remember the service techs name
Jun 25, 2020 -

Mark Christopher Auto Center responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

This was my second visit to MC Chevy for oil service to my Corvette. The first visit was excellent; however, my second visit, and the reason I gave only three stars, is I asked for Mobil 1 oil instead of t More

by Stingray
Recommend Dealer
Yes
Employees Worked With
I do not recall the service rep’s name, only that she was a female.
Jun 25, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Sales staff lies and won’t follow through with what they say. Do not buy from Tony Catalano. Tony is very unprofessional and acts like a kid when the deal doesn’t go his way More

by Unhappy customer
Recommend Dealer
No
Employees Worked With
Tony Catalano
Jun 25, 2020 -

Mark Christopher Auto Center responded

Thank you for your feedback. We pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 25, 2020

Service was excellent, paperwork process did not take too long to go through. Very happy with my purchase and would recommend this dealership to others in the future More

by Alex
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Mark Christopher Auto Center responded

Alex, thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 25, 2020

Although times have changed during COVID-19. The service department made the experience fast and easy and safe. Phone follow up Thank you Avo Injian More

by Wowcamaro7816
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Jun 25, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Dealership always clean and employees professional and courteous. Environment calm and quiet. Closing to the freeway and always have convenient appointment times available during the week. More

by “B”
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Jun 25, 2020 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Work was done in a very timely fashion and everyone was very courteous. I'm a true believer in customer service. Even though I arrived around 10:45am and my car was still done quickly. More

by JIMENEZBROKER
Recommend Dealer
Yes
Employees Worked With
Ray at Service
Jun 25, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

What can I say Mark Christopher Cadillac always take care of business and always gets the job done.Thanks to everyone at the dealer ship. More

by danielgonzalez0683
Recommend Dealer
Yes
Employees Worked With
Dino
Jun 25, 2020 -

Mark Christopher Auto Center responded

Hello Daniel, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Easy to make appointments, Service was complete the time that they said, friendly staff. Also repaired a recall that we did not know about. Thank you More

by VICKIFARUGIA
Recommend Dealer
Yes
Employees Worked With
Don’t remember the nice woman who helped us in the service Dept. But she is a 5 Star employee
Jun 25, 2020 -

Mark Christopher Auto Center responded

Vicki, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Mark Christopher Auto Center. If there is anything more that we can do, please come back and see us again. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Mark Christopher has always treated me with respect and has serviced my vehicles very satisfactory for many years. The staff is very professional and knowledgeable More

by Calstar-roofing
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Jun 25, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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