Mark Christopher Auto Center

Exelente service Always been doing my service at Mark Christopher because they are very nice personal to work with And have ready my vehicle when they promised. Always been doing my service at Mark Christopher because they are very nice personal to work with And have ready my vehicle when they promised. More

Great experience By far the best customer service. I will continue to come back for all future needs. Very helpful. Fair prices. Quick turn around for service. By far the best customer service. I will continue to come back for all future needs. Very helpful. Fair prices. Quick turn around for service. More

Mark Christopher service Excellent service Respectful Courteous. Highly recommended. Completed work in timely manner. Performed above and beyond. I would recommend them to an Excellent service Respectful Courteous. Highly recommended. Completed work in timely manner. Performed above and beyond. I would recommend them to anyone who would like great service. More

Bad service, ray was nice Took my car in for the second time for a dead battery, they kept it overnight couldn't find anything, kept calling no answer, came back with interior Took my car in for the second time for a dead battery, they kept it overnight couldn't find anything, kept calling no answer, came back with interior ceiling DIRTY, dirty hand prints on the roof and handle, had to wait 20 min for them to bring the car to the front, and I was the only person waiting had to ask twice More

Worst service Took my truck in for a recall and was told by Mr. personality that it would take an hour and 30 minutes to an hour and 45 minutes. Just had knee surge Took my truck in for a recall and was told by Mr. personality that it would take an hour and 30 minutes to an hour and 45 minutes. Just had knee surgery and in the waiting room there is no place for me to put my leg up and keep it elevated so I asked for a shuttle home from there I took an Uber to pick up my son from elementary and then I called To ensure my truck would be ready because it had already been four hours and to my amazement he told me that there were still two trucks ahead of me and then he tried to explain it by saying well we prioritize “waiters“, he said that because I did not stay and wait that the quote then changes. Unacceptable for TWO reasons, he didn’t say anything about that when I was there above not having any personality, seemed as though he just cares to get people past his desk with saying the least as possible and second I’m handicap and can’t just sit at the edge of a chair for up to an hour 45 min. There was a lack of space in the waiting room nor any area to accommodate myself nor was there any employee that seemed to care. When I went back to get my truck they still had it on the lift and I then waited another hour! The rep comes out and is about to write me up then asks if I had time to wait for my car wash! I already waited 5 hours and could not wait any longer. Bad service all around ! Also got my oil change done and my locks on my truck don’t work and that was going to be $190 just to CHECK them. With how bad my service was I won’t ever take my truck there again. This is our second truck bought there and WILL NOT be going back for my next purchase. More

GM MPVI Half or more of the items were not inspected. Therefore , unknown if there are other issues with the vehicle. E.g. leaks or other issues. Half or more of the items were not inspected. Therefore , unknown if there are other issues with the vehicle. E.g. leaks or other issues. More

Service center Had an oil change without an appointment. It was ready in the time stated when I checked in. Service was completely satisfactory as already stated. Had an oil change without an appointment. It was ready in the time stated when I checked in. Service was completely satisfactory as already stated. More

Oil Change/Door Armrest Missing Piece Normal oil change service. Worked with Service Manager Matt to resolve issue on missing door armrest piece. Didn’t resolve it but Matt did provide gre Normal oil change service. Worked with Service Manager Matt to resolve issue on missing door armrest piece. Didn’t resolve it but Matt did provide great customer service More

Issue continues Took my car in for check engine light, was advised it was the camshaft paid $450 gave them time to properly work on my vehicle, picked up the next day Took my car in for check engine light, was advised it was the camshaft paid $450 gave them time to properly work on my vehicle, picked up the next day late evening tuesday and by wednesday at 330pm the check engine light came on again...so issue was never resolved. Now im without a car and service department is unable to provide me with a vehicle loaner. Not happy with the outcome of this service. More

On time and pleasant. They properly diagnosed and fixed a leaky a.c. compressor on time and for a reasonable amount on my 2017 Silverado LT 1500. Appreciated that they also They properly diagnosed and fixed a leaky a.c. compressor on time and for a reasonable amount on my 2017 Silverado LT 1500. Appreciated that they also washed my filthy truck as a courtesy. Well done. More