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Mark Christopher Auto Center

Ontario, CA

4.4
8,961 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 8,961 reviews

November 26, 2019

It was a GREAT Experience!!! It was a great experience, courteous people along with great hospitality... I almost forgot to share with you all !!!,They also served me a nice Caro More

by SEANMORRIS01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cagey
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 26, 2019

Great people, great deal, great service Alex was our sales guy and he was great. Great communication and Comfortable to talk. He was also very knowledgeable and Not pushy. I would recommend More

by LISSETTE.AMADOR30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember the names of people, but they were all nice
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 25, 2019

Great experience The entire purchase experience was easy. Mark Christopher Chevrolet went above and beyond to help me purchase my new Trail Boss. My salesperson Kat w More

by JDBENNETT7291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine “Kat” Valle, Gerald Waters
Dec 02, 2019 -

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 25, 2019

Oil change Beought in a competitor oil change coupon, and first stated we dont take it. It was for a coupon of $50 oil change. Then later he said no coupon is ne More

by Ap28k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service advisor Robert
Dec 16, 2019 -

Mark Christopher Auto Center responded

We understand your frustrations and would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 24, 2019

Brake Service Service advisor was extremely helpful in explaining what services were required and recommended. He was patient in explaining to both myself and my f More

by Andrea P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Marquez
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 24, 2019

Not Impressed for first service I took my truck in for warranty work and it’s first oil change. Unfortunately some of the problems were intermittent, and the technician was unable to More

by Drminupland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie
Dec 02, 2019 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 24, 2019

This was a regular oil service My vehicle has only been serviced by Mark Christopher since new. I always get courteous, prompt, excellent service here. I purchased it here 4 years More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t have my service records with me to locate the awesome employees who have taken care of my vehicle.
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 24, 2019

Great experience buying a pre-order car I spent a few weeks shopping around for a truck and visiting quite a few dealerships. Like the reputation of car dealerships, I had a lot of bad exper More

by ROBERT.TERANISHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 24, 2019

Part time shift lol The service here is great. 3 hours spent here and I still need to wait another 3 hours for follow up service(parts ordered) they are unable to offer a More

by merch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dario
Dec 02, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 24, 2019

Great service Service advisor was great, very helpful . Completed the service on time and kept me informed of profess. Kept the price for the oil change as quoted More

by mattgod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evo
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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