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Mark Christopher Auto Center

Ontario, CA

4.4
8,965 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 8,965 reviews

November 23, 2019

Basic service Just basic service, oil change with 20k filter changes. Air cabin filter was not in stock. Ray in service followed up and took care of business. More

by itzhud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 23, 2019

Alex Sarabia is the best And will find the SUV you want. Alex Sarabia I highly recommend to any family member or friend He is the best at what he does and always looks out for you this is my second car buy More

by Listo95181
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 22, 2019

It's a keeper Friendly, informative, thorough and overall pleasant experience. As a first-time service customer, it was a very pleasant experience to deal with Juan More

by ltoons07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Ardon, Rodney Reid
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 22, 2019

3 days and 4 messages without a response Dropped my truck off for warranty work. I said I would leave the truck for 4 days as I would be out of town. I returned and on the morning of the 5th More

by brettpoakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julie Escobar
Jan 16, 2020 -

Mark Christopher Auto Center responded

Brett, we appreciate you sharing your experience with Mark Christipher Auto Center. We would like you to know that we are always open to communication. Please feel free to reach out to me directly so we can earn your trust again. Thank you, and I look forward to hearing from you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 22, 2019

Happy Customer Had a great experience with Erik Silva in the service department. He always kept me informed about the services that my car needed and the time it wo More

by ELAINNA777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Silva
Dec 02, 2019 -

Mark Christopher Auto Center responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 22, 2019

Exceptional Customer Service This is my third service and each one has been consistent, which is a sign of excellence, The entire Service Department is professional, knowledgeable More

by jimewing1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dario Gomez and Sandra
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 22, 2019

Fast, friendly, good pricing They did what they said they would (i.e. call back, kept word on price etc). I will definitely recommend them and will be back in 2 years to buy 2 mor More

by MCCOYCONSTRUCTION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Khoury, Cassandra Meier
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 22, 2019

Good and timely service Timely service and waiting for drop off time was short.schedule maintenance was short, pick up time was a short time and car was ready and was More

by Patrick McCain
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 22, 2019

Amazing... I was treated like family Came in to look for a new Silverado. Cesar and Sharon were amazing and helped me find exactly what I was looking for. They were able to answer all my More

by JLESCO85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar (Sales) and Sharon (Finance)
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 22, 2019

Oil Change I had an appointment for an oil change. I waited for my car. My car is was completed in a timely fashion! I was very pleased. Thank you! More

by MAUREENFSCHELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nobuyoshi Domon
Dec 02, 2019 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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