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Mark Christopher Auto Center

Ontario, CA

4.4
8,923 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 8,923 reviews

November 17, 2019

Great service Juan was very helpful and great communication skills...they took me in right away. I would recommend this place for service to anyone. Thank you. More

by Arcelia lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Nov 18, 2019 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2019

Warranty Service Great customer service. Was in and out in about 1 hour. Would recommend Mark Christopher for all your GM family needs. Will return for additional serv More

by HOFFSTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Nov 18, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2019

Always return Mark Christopher has very good customer service, Nobu domon is an awesome service consultant. Our Vehicle is always taken care of here and we are alw More

by UNDERTAKER187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nobu domon
Nov 18, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2019

Great buying experience Jason Ho is great to deal with and cut trough the chase. I was at the dealer for less than I thought I would be there for. More

by JOSEQUIROZ03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Mark Christopher Auto Center responded

Jose, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 17, 2019

Friendly, knowledgeable and helpful team I am always greeted with a smile the team is always helpful and friendly hard to find this type of service in today's environment More

by DVANNISPEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Montes, Nobu Domon, Dario Gomez, Pete Houston, Rodney Reid, Matt Torres
Nov 18, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 16, 2019

2 1/2 hour oil change with an appointment I had a 1040am appointment for a oil change. It took 2 1/2 hours!!!! I thought making an appointment would make a difference but patently it didn’t. More

by JNWHARR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gerald Waters
Nov 18, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a review. Learning from every experience helps us provide you the very best in service. I would like the opportunity to talk to you more about the events that transpired. Please contact me directly so we can work on this together. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 16, 2019

Not that professional service regarding my car. I feel tha h I feel I have to check my car out before I leave the dealership. I have to ask for it to be washed. The windows have a cloudy cast on them. I had my More

by LINDARRITCHIE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dario
Nov 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 16, 2019

Appointment I usually drop my vehicle off while I’m at work and pick it up later in the day which works out great. This time I made a appointment at 7am since I w More

by Javis909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan
Nov 18, 2019 -

Mark Christopher Auto Center responded

I'm sorry to hear about the wait. Our customers’ time is valuable to us, and I am disappointed to hear your recent visit wasn't as timely as you would have hoped. Please contact me at your earliest convenience so we can discuss this further. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 16, 2019

Great Expierence I have purchased 2 vehicles from this dealership, and will buy another one in the future! They deliver an exceptional experience, not just a product! More

by sgilbert513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Borgo, Cassandra Meier
Nov 16, 2019 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 16, 2019

Best experience buying a vehicle I’ve ever had Thanks to Manny and Ray for making the experience of buying my new truck a great one. From the moment I got there until I drove off, I felt attended t More

by BEAU.JESSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny and Ray, Nevin Cordero
Nov 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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