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Mark Christopher Auto Center
Ontario, CA
10,182 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,182 reviews
Verified Customer
July 02, 2020
Long wait no communication for over 4 hours! Sadly, I waited over 4 hours to only have my battery charged! I understand accommodation for COVID, but extraordinary lengthy and did not replace bat Sadly, I waited over 4 hours to only have my battery charged! I understand accommodation for COVID, but extraordinary lengthy and did not replace battery! More
by SGOMEZ27293
Employees Worked With
Jackie
July 02, 2020
Jerry Pena sales agent .very help & professionalHe did everything necessary to help my needs Didnt work wGWaters good services would buy another car for sure everything necessary to help my needs Didnt work wGWaters good services would buy another car for sure More
by Pat mccall
Employees Worked With
Other Employees :
JERRY PENA, Mike Cagey, Gerald Waters, Frank Villalobos
July 02, 2020
Love the ease of scheduling service appointments online. Nobu from the Service Department is responsive, detailed with what my vehicle needs, and the consummate professional! Nobu from the Service Department is responsive, detailed with what my vehicle needs, and the consummate professional! More
by RCW
Employees Worked With
Nobu
July 01, 2020
Amazing customer service! Ray from service Department helped me and resolved the problem with my car! Excellent service! Very few service departments at other dealerships offer good like this that I've b helped me and resolved the problem with my car! Excellent service! Very few service departments at other dealerships offer good like this that I've been to. More
by droquesta
Employees Worked With
Ray
July 01, 2020
In and out of there in 2 hours with no appointment. Great service and took care of me. Went during rush hour and still got out sooner than expected service and took care of me. Went during rush hour and still got out sooner than expected More
by drgonzalez219
July 01, 2020
Love, Mark Christopher Auto Center. Ray Peters provides exceptional service all the time. Ray Peters is always on call and provides a timely service in a very professional environment. exceptional service all the time. Ray Peters is always on call and provides a timely service in a very professional environment. More
by Jay Black
Employees Worked With
Ray Peters
July 01, 2020
Excellent service. The buying experience was very smooth and the sales people are extremely knowledgeable. One of the best car buying experiences I have had. and the sales people are extremely knowledgeable. One of the best car buying experiences I have had. More
by LISSYCASTRO22
July 01, 2020
I made an appointment for 11:30 to get 1 tire replaced, Tire was supposed to have been delivered by 11:30. After waiting 2-1/2 hr. I asked about my vehicle and was told the tire wouldn’t be there until 3:3 Tire was supposed to have been delivered by 11:30. After waiting 2-1/2 hr. I asked about my vehicle and was told the tire wouldn’t be there until 3:30. Waited another 2 hr. and when I asked I was told they delivered the wrong tire. Was given a loaner car and told to come back next day. It seems fault lies primarily with tire supplier and not MC, but service advisor did not keep me informed of status until I asked each time. Poor communication. MC did what they could to make it right with free labor, filled gas tank, and I appreciated that. More
by wes
Employees Worked With
Jackie
July 01, 2020
Had (3) car issues to be checked. One was serious and needed to be checked as soon as possible. All (3) items were handled in less time than the estimated time to do the job. Always dealt with care. 20 y needed to be checked as soon as possible. All (3) items were handled in less time than the estimated time to do the job. Always dealt with care. 20 yrs. More
by John Cota
Employees Worked With
Mr. Perry
