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Mark Christopher Auto Center

Ontario, CA

4.6
10,699 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,699 reviews

October 15, 2020

Service Rep. Ray Peters is amazing and professional. He’s very patient, opened to my questions & helpful. I was in and out before noon & pleased More

by MrsBea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters - Service Dept.
Oct 15, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 15, 2020

The service dept was easy to work with, called, made an appointment with Julie, she was polite & helpful, like everyone there!! Julie promptly called to let me know my car was ready to go! More

by CBOOTHROYD44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie, Gerald Waters
Oct 15, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Julie was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 14, 2020

They found the truck I was looking for. they had fast service and I was very happy they were able to accommodate me and my family. More

by HORSEINAROUND977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Frank Villalobos, Matt Torres
Oct 15, 2020 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 12, 2020

Usually great service. This time took a long time to get the work complete. Overall still good service. Jackie is always very friendly and helpful. More

by slickli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Klosky
Oct 13, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 12, 2020

We brought our car in for a recall. Jackie the service gal was so helpful. She needed to keep the car Dino took care of us with a loaner. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Oct 13, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 12, 2020

After going through the process of leasing other cars, I'm always happy to go back and work with Nick P. This time, I was able to call him in advance, tell him what I wanted and he was able to start the More

by SLORISO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam A.
Oct 13, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 12, 2020

Previous week cancelled my appt same day after I already took off work, advertise free car wash but did not get, lost my tire valve cover. More

by JOANNEBROWN_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barely spoke to him Nobuyushi Domon
Oct 15, 2020 -

Mark Christopher Auto Center responded

The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 12, 2020

Every time I have taken my car for service employees have been very friendly, informative, knowledgeable and very professional. Even though your dealership is far from my house I keep coming back cause I li More

by realdealc21
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Oct 13, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Oct 14, 2020 -

realdealc21 responded

Thank you

October 11, 2020

My purchase was through fleet sales at Mark Christopher Chevrolet. Our new vehicle was ready for us when we arrived and Robert was very helpful in explaining the suv's many features. We found both Robert More

by C.WALKER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Torres, Frank Villalobos
Oct 13, 2020 -

Mark Christopher Auto Center responded

Thank you for recognizing your experience at Mark Christopher Chevrolet! We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 11, 2020

Mark Christopher Chevrolet -excellent service. Waited on site for repair that was covered on my warranty and was delivered as scheduled.. Everyone is super friendly and accommodating at this dealership More

by Cheri G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Oct 13, 2020 -

Mark Christopher Auto Center responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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