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Mark Christopher Auto Center
Ontario, CA
10,184 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,184 reviews
June 13, 2020
I have been a MC customer for years. Purchased two cars from MC. A bit disappointed in the service this time around. Has to call myself to see when the car would be done. No return phone call. I had to cal from MC. A bit disappointed in the service this time around. Has to call myself to see when the car would be done. No return phone call. I had to call again. It was ten minutes before closing under the new COvid hours. What would my situation have been if that was my only car? No offer of a loaner even though the repairs were under warranty. Single day took two days and again I made all the phone calls! Am rethinking if I’m going to come back. Rotolo is only a little further away. May give them a try More
by Paul
Verified CustomerEmployees Worked With
Do not recall
June 13, 2020
Took two hours for oil change. No sticker for next oil change. No car wash. Bare minimum effort. They were supposed to do tire rotations as well, not even sure if they did that! change. No car wash. Bare minimum effort. They were supposed to do tire rotations as well, not even sure if they did that! More
by zalghafir
June 13, 2020
Had tire rotation of my suburban. Driving Right after, the dash board showed service tire monitoring. Has been calling the service department but nobody answering. Very dissatisfied! the dash board showed service tire monitoring. Has been calling the service department but nobody answering. Very dissatisfied! More
by Catudiolorenzo
June 13, 2020
Best customer service with the sales man just the finance guy was really rude since I didn’t want to get any of his services guy was really rude since I didn’t want to get any of his services More
by LUIS-2976LM
Employees Worked With
Mike Cagey, Vincenzo Catalano, Tony Catalano, Rodney Reid, Matt Torres
June 13, 2020
Gerald waters is an excellent sales person. He answered all my questions that I had asked. He also find me the car i wanted with everything i wanted inside all my questions that I had asked. He also find me the car i wanted with everything i wanted inside More
by PENNINGTON_MAKAYLA
Employees Worked With
Mike Cagey, Gerald Waters, Cassandra Meier
June 13, 2020
Very good people to work with I would highly recommend this dealership .This is my 2nd car I’ve bought and the service is always been great. this dealership .This is my 2nd car I’ve bought and the service is always been great. More
by lfrasen
June 13, 2020
Avo was excellent A-1 responsable kind respectous he was on time to what he promisedalso he tried to be very sure that my problem was solved on time to what he promisedalso he tried to be very sure that my problem was solved More
by JANOU59MAR
Employees Worked With
Avo exelent, Rodney Reid
June 12, 2020
Worst experience ever. First the salesman told me one offer for my monthly payments and switched later on us and the truck didn’t want to start. offer for my monthly payments and switched later on us and the truck didn’t want to start. More
by EDMART1738
Employees Worked With
Gil Gonzalez
June 12, 2020
We were looking for a used truck, found something better at this dealership. Salesman Joel R. Gave exceptional service. With the pandemic all around He went beyond the scope to ensure we felt safe. He was at this dealership. Salesman Joel R. Gave exceptional service. With the pandemic all around He went beyond the scope to ensure we felt safe. He was patient and listened. He helped us get to the next step. we bought a new truck. Thank you Joel More
by LM58.MORALES
Employees Worked With
Joel Rodriguez : more than Five stars
June 12, 2020
Excellent in customer service... Nobu has always been very respectful and communicative when it comes to your vehicle. The service department very clean and really take care of your car!! very respectful and communicative when it comes to your vehicle. The service department very clean and really take care of your car!! More
by windoroxy@aol.com
Employees Worked With
Nobu, Amanda
