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Mark Christopher Auto Center

Ontario, CA

4.5
10,164 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,164 reviews

May 24, 2020

I was pleased that I able to test drive the truck before we started talking business. And Bryan was very polite and knowledgeable. Thanks for the truck More

by LAKERBOOMER
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Mark Christopher Auto Center responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 24, 2020

Everything went great and we were happy with our new truck. Alex was beyond awesome! He went over the truck and show all the truck had to offer More

by SUZANNEHAWTHORN
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 24, 2020

Very unhappy. Had an appt for an ignition recall. Service man said it would take an hour to an hour and a half. Waited for an hour and a half just for him to tell me I had to come back because they didn’t ha More

by jtvillamil
Recommend Dealer
No
Employees Worked With
Not sure if his name
May 29, 2020 -

Mark Christopher Auto Center responded

We appreciate you sharing your experience with Mark Christopher Auto Center. We would like you to know that we are always open to communication. Please feel free to reach out to me directly so we can earn your trust again. Thank you, and I look forward to hearing from you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 24, 2020

Avo Injian, Was a very good Service Consultant.He showed interest and concern, with the problem we were having with our Silverado..He give us excellent service... More

by GARCIAS0248@gmsil.com
Recommend Dealer
Yes
Employees Worked With
Avo Injian
May 29, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Avo does for Mark Christopher Auto Center and our customers. Hope to see you again soon! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 24, 2020

Friendly, good customer service. The only bad thing about it was that they were short on personal and i waited a long time for my paperwork More

by 7RAM1R3ZJR
Recommend Dealer
Yes
Employees Worked With
Cesar valenzuela, Gerald Waters
May 29, 2020 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 24, 2020

Very professional and straightforward. Pointed me in the right direction for the truck I wanted. Knowledgeable of features and most importantly did not try to sell me more than I was looking for. More

by 17NBRYAN
Recommend Dealer
Yes
Employees Worked With
Frank Villalobos
May 27, 2020 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 24, 2020

Frank Villalobos went above and beyond my expectations with assisting me with the purchase of my first new vehicle. I would highly recommend Frank to anyone in search of a new vehicle More

by pinedo.g.15
Recommend Dealer
Yes
Employees Worked With
Frank Villalobos
May 27, 2020 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 23, 2020

So when I was on the website Friday before I came for my appointment the little window popped up that says free car wash with every service. So I went out of my way and drove all the way down to Mark Christ More

by JOANNEBROWN_2
Recommend Dealer
Yes
Employees Worked With
have no idea
May 25, 2020 -

Mark Christopher Auto Center responded

Joanne, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 23, 2020

Did a good job among the changes dealing with the Covid 19. I applaud them, hopefully this will be over soon and we can drive up again to Mark Christopher's. More

by rosyeden
Recommend Dealer
Yes
Employees Worked With
Work with the Cadillac service rep.
May 26, 2020 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 23, 2020

After tearing my car down and putting it back together it has a loud sound similar to freeway noise but it's inside the cab. a vacuum leak perhaps! but your service people told me oh no that's that's fine it More

by LUCKIELESLIE
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid
May 29, 2020 -

Mark Christopher Auto Center responded

Thank you for your feedback. Here at Mark Christopher Auto Center, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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