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Mark Christopher Auto Center

Ontario, CA

4.6
10,300 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,300 reviews

June 15, 2020

Great Experience. Very good selection. Brian was very accommodating. Dealership was well kept. Thank you all for a pleasant shopping experience. We will recommend Brian to others. More

by MATT1710
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Noble
Jun 17, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 15, 2020

Leaving my truck for service was a easy and fast process, they checked me right in soon as I pulled up to the line, I received a phone call that my truck was ready wow I thought that was fast. More

by CHUCK.SLONE
Recommend Dealer
Yes
Employees Worked With
Julie
Jun 17, 2020 -

Mark Christopher Auto Center responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 15, 2020

Service was excellent I love coming to Mark Christopher they make me feel like family. Great environment wonderful people I will always come to Mark Christopher. More

by dbenitez0228
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Jun 17, 2020 -

Mark Christopher Auto Center responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 14, 2020

They were helpful and patient helping me find the right truck for me. I would definitely come back for my next truck, and also plan on purchasing my wife's next car there. More

by MADBUJU
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 14, 2020

Had an amazing time buying my car here. Everyone was very helpful. Greg and Cesar were super nice and helpful. Customer for life! Thank you More

by tjboss04
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Mark Christopher Auto Center responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Greg and Cesar's sales excellence is always consistent, and I’m glad your experience with them supports that. We aim to turn every person that visits us into a repeat customer. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 13, 2020

Took two hours for oil change. No sticker for next oil change. No car wash. Bare minimum effort. They were supposed to do tire rotations as well, not even sure if they did that! More

by zalghafir
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
June 13, 2020

Had tire rotation of my suburban. Driving Right after, the dash board showed service tire monitoring. Has been calling the service department but nobody answering. Very dissatisfied! More

by Catudiolorenzo
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
June 13, 2020

Best customer service with the sales man just the finance guy was really rude since I didn’t want to get any of his services More

by LUIS-2976LM
Recommend Dealer
Yes
Employees Worked With
Mike Cagey, Vincenzo Catalano, Tony Catalano, Rodney Reid, Matt Torres
Jun 16, 2020 -

Mark Christopher Auto Center responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 13, 2020

Not happy with service dept Dario Gomez & Juan Rodriguez. Didn't explain details write up is not what it was brough in for.rating 1 More

by Pat mccall
Recommend Dealer
No
Employees Worked With
Dario Gomez, Juan rodriguez
June 13, 2020

I have been a MC customer for years. Purchased two cars from MC. A bit disappointed in the service this time around. Has to call myself to see when the car would be done. No return phone call. I had to cal More

by Paul
Recommend Dealer
No
Employees Worked With
Do not recall
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