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Mark Christopher Auto Center

Ontario, CA

4.5
10,066 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,066 reviews

April 25, 2020

Jackie is I think is your best service writer she's Jackie is I think is your best service writer she's always on top of it never have an issue You guys are to give her a raise More

by FISH_BLUE_MOUNTAINS
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None at this time, Rodney Reid, Matt Torres
Apr 27, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jackie does for Mark Christopher Auto Center and our customers. Hope to see you again soon! Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 24, 2020

Ray was very personable, knowledgeable and communicative from our very first phone call. Very happy with the service and attention we received. Will definitely request Ray in the future. More

by Kari K.
Recommend Dealer
Yes
Employees Worked With
Ray
Apr 28, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 24, 2020

Friendly and efficient. I set up an appointment to purchase a truck through TrueCar and it went as it should. The truck was awesome and the deal was excellent More

by ROGER-HAMILTON
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen SanFillippo
Apr 28, 2020 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 24, 2020

I am completely satisfied with the work that has been done to find the car I was looking for, a very professional job in every aspect. More

by KINOK13
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 24, 2020

Employees are semi-professional using foul language In front of customers. Employees are not the most enthusiastic about helping you quickly. Staff attitude is optimistic and positive. We did not receive More

by MtorresB
Recommend Dealer
No
Employees Worked With
Matt Torres
May 06, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 24, 2020

Greg Hess did an amazing job selling me and my Wife a new Blazer. Everything was done on line and Blazer was delivered by Armando! Great Job !! More

by SHARKLINDSAY
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 24, 2020

Everyone who helped me was amazing! Friendly and helpful. My car was fixed in a timely manner. The price was reasonable for the work that was done. Jeff and Juan provide excellent customer service. More

by chelsea26
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Apr 28, 2020 -

Mark Christopher Auto Center responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 23, 2020

Service team is awesome! Helped keep me updated through the repair and made sure I had a rental through the process. Have had three vehicles serviced here over the last 5 years and have had no issues. More

by ARC0752
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Frank Villalobos, Rodney Reid, Matt Torres
Apr 28, 2020 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 23, 2020

Great service but did not receive a car wash today due to low staff (which is fine), we just weren't offered an iou or anything for it. More

by DG87
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Apr 28, 2020 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 23, 2020

They were useless of no help at all and didn’t care to help! They must of not needed a sale for the week or month! More

by Rangelg
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Mark Christopher Auto Center responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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