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Mark Christopher Auto Center
Ontario, CA
10,145 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,145 reviews
May 09, 2020
My vehicle wasn’t taken care of like a should’ve been. I had a steering angle sensor code Which disabled most of the safety features on the truck which included stabilitrak, Brake assist, cruise control. I had a steering angle sensor code Which disabled most of the safety features on the truck which included stabilitrak, Brake assist, cruise control. I was told by the service writer that GM corporate response was “since the truck was modified with a suspension lift and bigger tires than stock there was nothing that could be done” and I would have to literally return the truck back to stock! Unbelievable! Either way under warranty or not I would’ve paid for the repair if needed. The funny thing is my truck was lifted and modified at the same shop that modifies some of the New trucks that are sold at that particular dealership so I wonder what they do if those particular trucks have the same malfunctions?? Do they just send them away also with some of safety features not working like they did with me?? I don’t think so. Immediately after I took my truck to a another local Chevrolet dealership and within 45 minutes the issue, UNDER WARRANTY, was resolved with all systems working properly. To sum it up I just feel like this dealership didn’t go the extra mile to take care of what was needed and basically just didn’t want to deal with my situation and worst of all I wasted 2-1/2 hours of my time. More
by Michael
Verified CustomerEmployees Worked With
Not listed
May 09, 2020
Fantastic people to work with! Everyone was unbelievably helpful throughout the entire vehicle buying process. I will recommend them to everyone looking for great, honest, friendly dealership. helpful throughout the entire vehicle buying process. I will recommend them to everyone looking for great, honest, friendly dealership. More
by BLITZKRIEG2525
May 08, 2020
One of the best dealerships to come get your car serviced! From the one of the nicest and customer attentive service visor Sandra Stevens to management with Matt Torres and Jeff Rizzi all working to serviced! From the one of the nicest and customer attentive service visor Sandra Stevens to management with Matt Torres and Jeff Rizzi all working together to give the best customer service. Everyone in the service department are so helpful and friendly. Just once again like to thank Sandra Stevens the service advisor for making everything so easy and fast for me and the go to service advisor around there! More
by LOPEZ+1728
May 08, 2020
Great customer service! Very professional and attentive. Sale reps worked very hard to make sure that I was looking at all the options available. Gregg Hess! Sale reps worked very hard to make sure that I was looking at all the options available. Gregg Hess! More
by AMIRANDA0605
May 08, 2020
I like coming to you guys, because of the common courtesy and of course the professionalism the dealership brings. And how you guy’s treat customers. and of course the professionalism the dealership brings. And how you guy’s treat customers. More
by Primetime
Employees Worked With
Sandra Stevens
May 08, 2020
Terrible Customer Service! Attendant was extremely rude and did not want to assist in giving me details on a quote I requested while I was there for service. and did not want to assist in giving me details on a quote I requested while I was there for service. More
by AJLE26
Employees Worked With
Did not recall name
May 08, 2020
I’m the most loyal customer to Mark Christopher they’re the best all the way around, the sales and the service department people are very professional and all ways willing to help. the best all the way around, the sales and the service department people are very professional and all ways willing to help. More
by JOSE49
Employees Worked With
Dario
May 07, 2020
Love the service at this center. I live in Moreno Valley there is a Chevy dealer 3 miles from me. I still make the 25 mile drive to Ontario I usually talk to Ray his customer service is a reason I keep com there is a Chevy dealer 3 miles from me. I still make the 25 mile drive to Ontario I usually talk to Ray his customer service is a reason I keep coming back. More
by r.shannon2001
Employees Worked With
Ray peters
May 07, 2020
Everyone was most pleasant Our salesmen, Tommy made sure we were as comfortable as possible during our visit. Everything was explained in laymen terminology so we fully understood our contract Great job we were as comfortable as possible during our visit. Everything was explained in laymen terminology so we fully understood our contract Great job More
by brownladyb
May 07, 2020
These people really care about their customers and go out of their way to render the best service possible. They are professional and courteous at all times. of their way to render the best service possible. They are professional and courteous at all times. More
by Judiththompson
Employees Worked With
Juan in Service (don't know his last nsme)
