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Mark Christopher Auto Center

Ontario, CA

4.5
10,066 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,066 reviews

April 22, 2020

Frank Villalobos and Sam Fakhouri were awesome. Will refer in the future! No pressure, very friendly, could tell they enjoyed their jobs. Thank you both!!! More

by SENDITTOMATTEDDY
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos
Apr 22, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 22, 2020

Mark Christopher has been servicing my vehicles for almost 25 years now. I have never had a problem or complaint with their work. Always excellent! More

by JBSU88
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Apr 23, 2020 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 22, 2020

Only dealership to give us the time of day, thank you! JT was our main sales person, totally 100% person! Would definitely purchase from him again! More

by XXXSHROOMS05XXX
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan "JT", Mike Cagey
Apr 23, 2020 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 22, 2020

I have used M-C since I bought the car and have been satisfied with the service. Then I met Nobu and now I'm extremely happy. He ALWAYS goes out of his way to take good care of us. More

by Rob
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Apr 23, 2020 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 22, 2020

Couldn't ask for better customer service. Always enjoy doing business with these people. They are the best! Would highly recommend them. Love the car wash freebie too. More

by Vkelly630
Recommend Dealer
Yes
Employees Worked With
Nobu
Apr 23, 2020 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 22, 2020

I highly reccomend Mark Christopher auto service. Nabu (service desk)and Seth Gust (mechanic) are awesome I wouldn't trust my car with anyone else More

by pallcarern
Recommend Dealer
Yes
Employees Worked With
Nabu and Seth Gust
Apr 23, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 22, 2020

Fair prices on new car purchase from sales reps, however, the finance manager tried to up sell extended warranties that were not needed. The Cadillac Service clerk tried to up sell me on cost of Repair’s and More

by WBRYAN151
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario , Matt Torres
May 06, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 22, 2020

Greg Hess and Brain Noble were both very helpful in selecting the correct vehicle for our family. Thank you for all your help with the purchase of the vehicle. More

by KEVNDARS
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Abdelmesseh- Finance , Brian Noble
Apr 22, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 22, 2020

I told Mark Christopher in the morning about our 2017 Cadillac CT six have a vibration. Ray was great and up beat. ! He said bring it in. Service department did a service on trans. Ray” came and found m More

by rmswift1956
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Apr 23, 2020 -

Mark Christopher Auto Center responded

Thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 21, 2020

Get Gerald for your sales guy. Came in on his day off. Rock Star. Osama in finance is rude, arrogant and made us wait 45 minutes while he BS with an employee. He also told me I was to uneducated to unders More

by JSTKLEIN
Recommend Dealer
Yes
Employees Worked With
Gerald Waters
Apr 27, 2020 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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