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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,063 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,063 reviews

April 08, 2020

No stars, not happy with this place AT ALL!! I will never return to this place again. WAY overcharging for doing work that I told them was already wrong!!! Not cool.. never again!!!!!!! More

by onenonlynichole13
Recommend Dealer
No
Employees Worked With
Mike Cagey
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May 08, 2020 -

Mark Christopher Auto Center responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 08, 2020

Was unable to take our Buick into Mark Christopher in Ontario CA For service. Needed an oil Chg. & general items for warranty. Wonderful Help & Service. More

by RICHERASSOCIATES
Recommend Dealer
Yes
Employees Worked With
Not sure other than Nevin Cordero, who in Svc. Ctr. Helped w/ Servicing our Buick
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Apr 17, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 08, 2020

Jason was very helpful. We handled mostly via email, texts, and then over phone. Also responded in timely manner. Very energetic. Much appreciated. Made it an easy transaction. More

by ROBERT.KOLB54
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lee
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Apr 17, 2020 -

Mark Christopher Auto Center responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Jason and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 08, 2020

Honest, great service. Kind and informative service contestant. Helpful and kind mangers. Only dealership I would ever go to as long as these people are still around. More

by STEVEEON08
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan, Rodney Reid, Matt Torres
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Apr 17, 2020 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 07, 2020

Ozzy was great. As was Greg. Considering the whole pandemic mess they did all they could to get the deal done. They answered all questions and went above and beyond. More

by JASONNICASTRO
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozzy
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Apr 07, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 07, 2020

I really appropriate the quality of service and professionalism the Mark Christopher Chevrolet team strives for. I look forward to doing more business with this dealership More

by jeremy.machado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Villalobos , Frank Villalobos
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Apr 07, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 07, 2020

The break issue was not fixed which is a safety issue so not happy at all. Not sure if the issue was communicated correctly to fleet. All I know is that my brakes are still grabbing which I believe could me More

by Satempleton
Recommend Dealer
Yes
Employees Worked With
Jackie
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Apr 10, 2020 -

Mark Christopher Auto Center responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 07, 2020

Bought my 2020 Chevy Tahoe Sunday thanks to Jerry he was very helpful and worked with me this dude is awesome thank you very much More

by MF6966
Recommend Dealer
Yes
Employees Worked With
Jerry
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Apr 17, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new Tahoe and we look forward to doing business with you again in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 06, 2020

Hi my name is Oscar Martinez back on March 30 2020 I purchase a 2020 corvette and the service was excellent thank you mark Christopher More

by APEXOVERHEADDOOR
Recommend Dealer
Yes
Employees Worked With
Tony Catalano
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Apr 07, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 06, 2020

Great salesman this dealership has. Very happy with the work and communication of the salesman. Very pleased how everyone welcomes you. Would take vechicles there again. 👍 More

by Joseph
Recommend Dealer
Yes
Employees Worked With
Avo
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Apr 07, 2020 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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