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Mark Christopher Auto Center
Ontario, CA
11,268 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 11,268 reviews
December 26, 2020
The truck was there for a variety of electrical issue including failed headlight, taillight and backup camera. The lighting issues and camera diagnoses were charged separately. I choose not to have the c including failed headlight, taillight and backup camera. The lighting issues and camera diagnoses were charged separately. I choose not to have the camera fixed. The taillight problem resurfaced immediately afterwards and the back up camera was misdiagnosed. More
by RNLWSN
Verified Customer
December 26, 2020
Brought my car in with a problem with the shifting in my transmission. Car was there for 3 weeks and then I was told that you can’t do anything because that’s just the way a 80k Cadillac is suppose to drive transmission. Car was there for 3 weeks and then I was told that you can’t do anything because that’s just the way a 80k Cadillac is suppose to drive. When I picked up the car I asked to speak to Matt Torres. after waiting 45 minutes he never came out to see me. Not the surface I would expect. I’ve purchased over 12 cares from you over the years, service is not what it use to be. More
by rlemelin
Employees Worked With
Heidi, Matt Torres
December 26, 2020
Good people, fast accurate helpful good advice. Waiting room, restroom very clean at all times. Showrooms clean,needs some more cars,SUV to show customers room, restroom very clean at all times. Showrooms clean,needs some more cars,SUV to show customers More
by Eddie lou
Employees Worked With
Sandra Stevens
December 25, 2020
Sales dept did a good job. We did have some minor issues with service but it was all handled. All and all we are satisfied with our purchase. The finance manager Sam was rude to my wife. with service but it was all handled. All and all we are satisfied with our purchase. The finance manager Sam was rude to my wife. More
by LILRICH1975
December 25, 2020
Over all great quality in dealing with my servive needs very helpful from start to finish made sure i was well taken care of thx very helpful from start to finish made sure i was well taken care of thx More
by JBAEXPRESSWAY
December 24, 2020
Like any other dealer you end up getting scammed you go in there with what you can afford and they’re real pushy to get you to do something else in there with what you can afford and they’re real pushy to get you to do something else More
by MINGILLOT
December 23, 2020
After attempting to do business with this dealership twice to purchase several for service, we have decided not to try again. Overpriced service, poor customer service, elitist attitude. twice to purchase several for service, we have decided not to try again. Overpriced service, poor customer service, elitist attitude. More
by Chill
Employees Worked With
Ray
December 22, 2020
We are very happy with our new car and the service we received! Ozzie was very friendly, helpful, and patient. Sam was also friendly and helpful and made the paperwork a breeze.😁 received! Ozzie was very friendly, helpful, and patient. Sam was also friendly and helpful and made the paperwork a breeze.😁 More
by LORRAINE.KIHM
Employees Worked With
Ozzy Rubio; Sam Abdelmesseh
