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Mark Christopher Auto Center

Ontario, CA

4.6
10,391 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,391 reviews

May 20, 2020

Tony was so helpful and was very patient with all my questions. Thank you!!!! I’ll definitely refer him to other people. Love my new car! More

by hollysue81
Recommend Dealer
Yes
Employees Worked With
Tony Catalano
May 22, 2020 -

Mark Christopher Auto Center responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Tony and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 20, 2020

When I arrived I was able to get inside to have my car fixed in a timely manner. They fixed it quickly and they were nice. More

by dmann4027
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario, Rodney Reid, Matt Torres
May 22, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 20, 2020

So accommodating to our situation given the pandemic. Our car was picked up and dropped off because we are high risk. Everyone was wonderful especially Tracy (service), Martha (cashier) and Justin(service)! More

by Microchixx
Recommend Dealer
Yes
Employees Worked With
Martha, Tracy and Justin
May 22, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 20, 2020

Personally and business wise we have used mark Christopher for purchasing many vehicles and many many trucks since the night early nineties. We have always get had good service from the sales depa More

by sos.cms1961
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Daly, Mike Cagey, Gerald Waters, Frank Villalobos, Cassandra Meier
May 22, 2020 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 19, 2020

We came in looking for a specific car. Kyle Carey was patient and made the entire process smooth. He was very knowledgeable on the car options and made us feel comfortable with our decisions. More

by FESTRADA2
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Carey
May 22, 2020 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 19, 2020

Great experience Nick the Greek was a pleasure. Good job ! This is our third vehicle we have gotten from Your dealership . Thank you !!! For the wonderful experience. More

by TODDSIMMONS27
Recommend Dealer
Yes
Employees Worked With
nick the greek
May 21, 2020 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 19, 2020

Great Dealership! Alex Sarabia was amazing! Made our shopping experience wonderful! Will definitely be returning to purchase our next vehicle here and with Alex Sarabia! More

by LSANCHEZ87.LS
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 19, 2020

I recently bought a 2020 Silverado that had rims I didn’t like so Gerald was supposed to have my truck picked up that Monday. He never had the truck picked up until two weeks later. Once they returned my tru More

by MH
Recommend Dealer
No
Employees Worked With
Gerald Waters
May 26, 2020 -

Mark Christopher Auto Center responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 19, 2020

Overall poor experience, and I don’t plan to return. They didn’t perform the work correctly, and I had to return. Despite my return, my car is still not in the condition I left it with them. More

by JOSEPHMARK6
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
May 26, 2020 -

Mark Christopher Auto Center responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 19, 2020

Thank you for a good service and and thank you for fix brakes re call I’m really thankful with mark christopher auto center in Ontario California More

by rafaelrodriguezmora
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
May 21, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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