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Mark Christopher Auto Center
Ontario, CA
10,203 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,203 reviews
March 17, 2020
Was really dissatisfied with the customer service. Took the truck for service, Erik told my pregnant wife to wait. She waiter for over an hour to receive it after it was already done and paid for. I do n the truck for service, Erik told my pregnant wife to wait. She waiter for over an hour to receive it after it was already done and paid for. I do not know why it took so long never got an explanation why, that guy Erik never came back. I will not come back here to get my truck serviced. More
by emurillo87
Verified CustomerEmployees Worked With
Erik
March 17, 2020
Cassie was very sweet and helpful in buying our new truck. If she didn’t know a question she found out quickly and answered. Very helpful truck. If she didn’t know a question she found out quickly and answered. Very helpful More
by KRYSTIDRYER
Employees Worked With
Nevin Cordero, Cassandra Meier
March 16, 2020
Caesar was the sales rep that helped me. He was very professional and informative throughout the process. He was very nice and very helpful to us professional and informative throughout the process. He was very nice and very helpful to us More
by SERGIO.ROJAS1284
Employees Worked With
Caesar
March 16, 2020
great customer service I am thankful and very satisfied with the knowledge and help Erik Silva provided. They told me that I had to wait 2 hours but it only took 20 minutes very fast turn around time. with the knowledge and help Erik Silva provided. They told me that I had to wait 2 hours but it only took 20 minutes very fast turn around time. More
by MIGWORM7
Employees Worked With
Erik Silva
March 15, 2020
Eddy took very good care of me and their intentions were always to help me get in my new AT4. Definitely looking at my next purchase being back at Mark Christopher. always to help me get in my new AT4. Definitely looking at my next purchase being back at Mark Christopher. More
by LMEJIIA1219
March 15, 2020
I was not overly thrilled with the experience. The accessories were due in one week and it took 3 and only after the Customer Service Manager stepped in. The loaner vehicle I was promised turned out t accessories were due in one week and it took 3 and only after the Customer Service Manager stepped in. The loaner vehicle I was promised turned out to be a rent a car which I had to put up with a very slow customer service on the back end. The scheduled installation which should only have taken a couple of hours was promised in 1/2 a day (4 hours) actually took 6 hours. Not a happy camper. The service manager was all over it. Thanks for all your help. More
by DON.RIES
Employees Worked With
Johnny and Ray
March 15, 2020
Everything was as advertised when my family and I got there the car looked like it did in the pictures Kyle the salesman was very friendly and nice. The sales process is very straightforward nothing was there the car looked like it did in the pictures Kyle the salesman was very friendly and nice. The sales process is very straightforward nothing was hidden we didn’t feel pressured and everything worked out great we were very pleased with our experience More
by Richardoliviafuture
Employees Worked With
Kyle
March 15, 2020
Very professional and very friendly. The work was completed very quickly. Jackie was awesome as always and Jeff came by to say hello. The both get 6 stars! completed very quickly. Jackie was awesome as always and Jeff came by to say hello. The both get 6 stars! More
by SANDYQKA
Employees Worked With
Jackie Klosky
March 15, 2020
I had the best service ever started with joe Gonzales and Gilbert Gonzalez i Didn’t think i could get in a new car they sure made it Possible thank you so much Gilbert Gonzalez i Didn’t think i could get in a new car they sure made it Possible thank you so much More
by HOTSHEILA30
