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Mark Christopher Auto Center
Ontario, CA
10,780 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,780 reviews
June 25, 2020
Dealership never follow through with my concerns I had with the truck. I had a problem with the emissions and they didn’t wanted to take look at it. with the truck. I had a problem with the emissions and they didn’t wanted to take look at it. More
by jesse77_1999
Verified Customer
June 25, 2020
Work was done in a very timely fashion and everyone was very courteous. I'm a true believer in customer service. Even though I arrived around 10:45am and my car was still done quickly. very courteous. I'm a true believer in customer service. Even though I arrived around 10:45am and my car was still done quickly. More
by JIMENEZBROKER
Employees Worked With
Ray at Service
June 25, 2020
Sales staff lies and won’t follow through with what they say. Do not buy from Tony Catalano. Tony is very unprofessional and acts like a kid when the deal doesn’t go his way say. Do not buy from Tony Catalano. Tony is very unprofessional and acts like a kid when the deal doesn’t go his way More
by Unhappy customer
Employees Worked With
Tony Catalano
June 25, 2020
Service was excellent, paperwork process did not take too long to go through. Very happy with my purchase and would recommend this dealership to others in the future long to go through. Very happy with my purchase and would recommend this dealership to others in the future More
by Alex
Employees Worked With
June 25, 2020
Mark Christopher Ontario is a good place for service. The service department are friendly. The mechanics do good work, so far. I have only been there a handful of times, so it's hard to rate them accurate The service department are friendly. The mechanics do good work, so far. I have only been there a handful of times, so it's hard to rate them accurately. The wait room is adequate, pretty much average. The wait times have varied, but so far averaged a short amount of time. The cost is pretty much the same as most dealerships. No complaints so far. More
by SUMIOKA
Employees Worked With
I don't remember their names
June 25, 2020
Disgusted!!!! Not one service member inside the small confined area had on a mask covering their face as required by California’s Governor. Does anyone in that office give a xxxx? Really confined area had on a mask covering their face as required by California’s Governor. Does anyone in that office give a xxxx? Really More
by Bamnrev
Employees Worked With
All services reps
June 25, 2020
Service was not don’t right on my truck ,truck is still jerking and was told they did a update what’s does an update have anything to do with jerking jerking and was told they did a update what’s does an update have anything to do with jerking More
by RUFINO.ARTEAGA
Employees Worked With
Other Employees :
Mike Cagey, Gerald Waters, Vincenzo Catalano, Frank Villalobos, Tony Catalano, Matt Torres, DAS Admin
June 25, 2020
Love working with Greg Hess. He and his team are attentive and honest. Caesar was awesome and took his time to answer all my questions. attentive and honest. Caesar was awesome and took his time to answer all my questions. More
by SOUKI13
June 25, 2020
They don’t keep their promises... they play games with you and when you ask to speak with the manager he doesn’t want to speak with you. Uses the salesman as a middleman. At the end the truck didn’t even you and when you ask to speak with the manager he doesn’t want to speak with you. Uses the salesman as a middleman. At the end the truck didn’t even start. Worst experience ever More
by EDMART1738
