Back

Mark Christopher Auto Center

Ontario, CA

4.5
10,140 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

By Type

Showing 10,140 reviews

January 31, 2020

I was very impressed with customer service. Also dealership waiting area was clean and well stocked. My service advisor Eric Silva was very helpful shared his knowledge with me. More

by KVICTORIA
Recommend Dealer
Yes
Employees Worked With
Eric Silva
Feb 03, 2020 -

Mark Christopher Auto Center responded

Thank you so much for your review! We really appreciate your business and are so happy that Eric could provide great service to you and your vehicle. We look forward to seeing you again! Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2020

Excellent experience-Avo was top-notch Avo Injian was most helpful in taking care of our needs. The diagnoses was done timely, however, due to the prior GM strike it took some time to g More

by dlugitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Feb 03, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Avo does for Mark Christopher Auto Center and our customers. Hope to see you again soon! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 30, 2020

Great Deals with great people working there. Arrived at dealership around 10:30 and was my way by 12:30pm. Left with that car we wanted at a fair price b More

by 02BAD57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 30, 2020

Clean and friendly it took along time to do a update and a recall I waited for 2 hour and half I think they need more mechanics More

by 4ASFELIX
Recommend Dealer
No
Employees Worked With
Erick
Jan 30, 2020 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 30, 2020

Working with Jason Ho at Mark Christopher Cadillac has been a seamless and wonderful experience. We would recommend this dealership highly and are thrilled to have found it. More

by REEMH
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 30, 2020

Had my truck in for a recall and they took care of it, only thing is I had to call them about an hour before they were closed to find out it was done & just getting washed & when I came to pick it up foun More

by SMBROOKS17STER
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 31, 2020 -

Mark Christopher Auto Center responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 29, 2020

Really Helpful I really appreciate 'NBU as well as Mr. Torrez the Service Manager! I would recommend this service center! Everyone is really friendly and helpful! Th More

by pwpaige14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NBU, Matt Torres
Jan 30, 2020 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 29, 2020

Ray in service took care of me and my car. The repair was done quickly as I waited. The car again operates like new. Thank you More

by DHB0650
Recommend Dealer
Yes
Employees Worked With
Ray
Jan 30, 2020 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 29, 2020

I visit the Service Dept on Jan 27 2020 for a Oil change, was greeted by Kat who was very pleasant and polite. Always cheerful, she was very helpful, keep me in form with what was going on with my car and g More

by TLADYINRED2
Recommend Dealer
Yes
Employees Worked With
Katherine in the Service Dept
Jan 30, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this review. We are pleased to hear that Kat was able to provide an efficient and overall positive experience. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 29, 2020

Excellent customer service. My first time buying a Cadillac ever. I’m glad I went to Mark Christopher Auto Center. Got 2 courtesy oil changes. More

by MGMADRIGAL732
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Jan 30, 2020 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. - The Mark Christopher Cadillac Team

...
831
...