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Mark Christopher Auto Center

Ontario, CA

4.5
10,061 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,061 reviews

January 13, 2020

Nobu my representative is always professional/helpful. Of course anytime the bill is lower than the quote is GREAT! However, better amenities in the waiting area would be nice More

by lmfollens
Recommend Dealer
Yes
Employees Worked With
Nobu
Jan 15, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share this review with us. We are pleased that our staff was able to provide you a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Kind regards, The Mark Christopher Cadillac Team

January 13, 2020

They negotiated fairly and were very professional and kind. Will was a joy to work with and took the time for really know and understand our needs More

by wemetatbentleys
Recommend Dealer
Yes
Employees Worked With
Will, Gerald Waters
Jan 15, 2020 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, The Mark Christopher Cadillac Team

January 13, 2020

Mark Christopher es un excelente diler me atendieron muy bien y tiene un excelente servicio y muy amables todos y es ta bien grande y mucha variedad de autos More

by Sandrabaltazar82
Recommend Dealer
Yes
Employees Worked With
Alfonso, Nevin Cordero
Jan 15, 2020 -

Mark Christopher Auto Center responded

Muchas gracias, que tenga un día exelente! Sinceramente, The Mark Christopher Cadillac Team

January 12, 2020

Hello, I bought my 2019 Escalade at this dealership. Hello, I bought my 2019 Escalade at this dealership. This is my 2nd service for my SUV and I also drought in my girlfriend’s 2019 CTS for service. More

by pgodsil
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I know the employee name., Rodney Reid, Matt Torres
Jan 15, 2020 -

Mark Christopher Auto Center responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. We would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact us at your earliest convenience. Sincerely, The Mark Christopher Cadillac Team

January 12, 2020

The guy in the Hawaiian shirt went way above and beyond service. Found us what we were looking for and made the process so easy More

by BILLY.BECERRA
Recommend Dealer
Yes
Employees Worked With
John Dailey
Jan 15, 2020 -

Mark Christopher Auto Center responded

Billy, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, The Mark Christopher Cadillac Team

January 12, 2020

I am a loyal customer and this is my 5th car from Mark Christopher Auto Center. Will return everytime, and always leave happy and satisfied. Thank you. More

by teamcarr2014
Recommend Dealer
Yes
Employees Worked With
Gerald Waters
Jan 15, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Regards, The Mark Christopher Cadillac Team

January 12, 2020

work was completed in a timely manner, notified of issues and cost and the shuttle service was a great help to get me to a from work. More

by rosemarydeleon
Recommend Dealer
Yes
Employees Worked With
Jackie
Jan 15, 2020 -

Mark Christopher Auto Center responded

Rosemary, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care, The Mark Christopher Cadillac Team

January 12, 2020

Ray was courteous, knowledgeable, and extremely helpful. He secured a ride on the shuttle for me even after they were done for the day. I was so grateful bc otherwise I would have been stranded. More

by sophiespeace
Recommend Dealer
Yes
Employees Worked With
Ray ? From Chevy service dept
Jan 15, 2020 -

Mark Christopher Auto Center responded

Thank you for writing about your visit with us, Sophie! We are happy to hear that Ray was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Kind regards, The Mark Christopher Cadillac Team

January 12, 2020

AWESOME Awesome to work with, very effective and prompt. Jason Ho was to the point didnt mess around. I recommend working with him and this dealership!! More

by elpescodor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Mark Christopher Auto Center responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Jason and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, The Mark Christopher Cadillac Team

January 12, 2020

Erik provided excellent service. The work was efficiently performed and the service was delivered with Mark Christpher’s excellence. The checkout was efficiently done and the service charges were explaine More

by ELSA.ZAVALA
Recommend Dealer
Yes
Employees Worked With
Erik
Jan 15, 2020 -

Mark Christopher Auto Center responded

Thanks for your awesome review, Elsa! We're very happy to hear that Erik was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, The Mark Christopher Cadillac Team

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