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Mark Christopher Auto Center

Ontario, CA

4.5
10,064 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,065 reviews

January 10, 2020

this will fall on deaf ears. The service falls short and takes waaaaaay too long. Felt patronized. Dont intend to use dealership anymore other than for warranty issues More

by ROBERTOTAVAREZ1
Recommend Dealer
No
Employees Worked With
Dont Know the name
Jan 15, 2020 -

Mark Christopher Auto Center responded

Roberto, we strive to provide our guests with excellent customer service and it seems you did not experience that standard of service during your visit. We would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact us at your earliest convenience. Sincerely, The Mark Christopher Cadillac Team

January 10, 2020

Prompt, courteous service with smiling faces from the first person you meet to the last. Everything was explained to me what was going to be done and what was done. I will always go back!!!! More

by PANSYGODESS
Recommend Dealer
Yes
Employees Worked With
Ray Peters - Service Department
Jan 15, 2020 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Regards, The Mark Christopher Cadillac Team

January 10, 2020

I always find it pleasant coming to Mark Christopher. The service is fast, and always in the most courteous manner. This is my second time taking my truck and always a delight. Thank you Mark Christopher. More

by Kristina C.
Recommend Dealer
Yes
Employees Worked With
Erick Silva
Jan 15, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Kind regards, The Mark Christopher Cadillac Team

January 10, 2020

Always get great service, whether I come in to get things fixed, or simply to get my cars serviced. Nobu is always great at keeping my up to speed with the status of my cars which makes things easier for me More

by OHARAKSNP
Recommend Dealer
Yes
Employees Worked With
Nobu- 5 stars
Jan 15, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Nobu was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Take care, The Mark Christopher Cadillac Team

January 10, 2020

Busy center with great customer service and no hassle. The staff at Mark Christopher are friendly and efficient! Went in with my 6 month old, they have a nice service lounge with coffee, water, and vendin More

by CINDVALENCIA
Recommend Dealer
Yes
Employees Worked With
Jackie
Jan 15, 2020 -

Mark Christopher Auto Center responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, The Mark Christopher Cadillac Team

January 10, 2020

They took really good of me. The service was done fast. The price was reasonable. I like that it was very professional. I will definitely come back again More

by MARCO03JR
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Jan 15, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, The Mark Christopher Cadillac Team

January 10, 2020

Thank you! Thank you! Mark Chris Chevrolet. We had some Sevice performed on our Tahoe, service and professionalism was awesome from beginning to end. Everyone we came in contact with could not have been mo More

by ESCOBAR5
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Mark Christopher Auto Center responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your next fourth car. It's fantastic to know Jeff, Jackie, and Gregg helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Best, The Mark Christopher Cadillac Team

January 08, 2020

Exelente servicio Brian morales fue muy profecional y muy agradable volveria otraves en el futuro y definitivamente lo recomendaria a otras personas que quisieran comprar carro More

by Nubia garcia
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano
Jan 15, 2020 -

Mark Christopher Auto Center responded

Gracias por sus comentarios. Sinceramente, The Mark Christopher Cadillac Team

January 08, 2020

Professional, knowledgeable, courteous, listen too u & your questions , Personel, , relates with honest response too U . I would do business with him again and refer family, friends too him More

by DET1123
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best regards, The Mark Christopher Cadillac Team

January 08, 2020

I always take my 2009 Silverado to mark Christopher for my service needs. The service department is always clean a friendly. They always inform me of things that are due to be done. More

by lheath4946
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Jan 15, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best regards, The Mark Christopher Cadillac Team

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