Back

Mark Christopher Auto Center

Ontario, CA

4.5
10,087 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

By Type

Showing 10,087 reviews

December 30, 2019

Awesome Customer service from Ray is ALWAYS GREAT! I wasn’t so happy that I had a recall in my brake reading and all they did was reset my brake setting so n More

by JENRT23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Dec 30, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 30, 2019

Best prices, service and vehicle selection out there! Just purchased our 5th vehicle from Mark Christopher Chevrolet. We kept coming back for a reason!! This dealership will get you the car you want and h More

by ROSEMERIRUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guiseppe Tambe, and Rigo Garcia
Dec 30, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a fifth car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 30, 2019

Bad experience From the beginning of the purchase everything went wrong, they made a double contract, many errors, the third month, the truck broke down, it took thr More

by YAYODANDAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandra Meier
Jan 16, 2020 -

Mark Christopher Auto Center responded

On behalf of Mark Christipher Auto Center , I would like to express our appreciation for the time you took to share your experience. It appears that an encounter you had with a member of our sales staff does not reflect our standards of customer service. Providing a positive experience is our top priority and we want to hear more about this event. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact me directly. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 29, 2019

Very convenient Nobu and Dino took care of business ,they made wait comfortable and my Cad was clean 👍Nobu also advices me of the results of the inspection More

by CESCANUELAS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nobu and Dino in customer service
Dec 30, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2019

Service takes to long Took my car for a booked oil change appointment, was rolled 2hrs then after over 4hrs I had to call and the car was not ready. More

by CESARJCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont know the name, Rodney Reid
Jan 16, 2020 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide, Cesar. Please contact us when you can so we can address this together. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2019

Poor customer service I returned 2 times to get an oil change and check a coolant leak. Adviser is rude and doesn’t care. Not greeted as a valued customer and not listeni More

by GMC Acadia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Torres
Jan 16, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2019

Tahoe 2018 Tahoe had issues for 3 weeks and 2 other dealers couldn’t help. They were very helpful and fixed the issue. They made sure the issue was fixed before More

by Richfiedler
Recommend Dealer
Yes
Employees Worked With
Ray Peters, Rodney Reid
Dec 30, 2019 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2019

Thank you I took my car in for a repair to dash. They gave me a new dash board looks very beautiful. They lent me a rental and fixed the dash on time. Thank you More

by ROSEDEMINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nebo
Dec 30, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2019

Overall, great! Anthony was extremely fríendly and helpful. Definitely made our day and we left with our brand new truck very satisfied. Thanks again! I strongly reco More

by IRON-MAN-RT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 30, 2019 -

Mark Christopher Auto Center responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 29, 2019

I’m not one for many words I’ve been a customer since 1995 and bought my first Malibu off the show room floor. I come back because it’s the best feeling in the world when you k More

by brandonelias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

...
846
...