Mark Christopher Auto Center

Quick and easy The service was quick and easy, service team member Eric took a few details from the Tahoe and gave me A servicing schedule. Service was only about The service was quick and easy, service team member Eric took a few details from the Tahoe and gave me A servicing schedule. Service was only about 30 minutes. More

Very easy This is my 4th car from Mark Christopher wouldn’t consider any other dealer they treat me like family!!! Thanks again for the excellent service you al This is my 4th car from Mark Christopher wouldn’t consider any other dealer they treat me like family!!! Thanks again for the excellent service you always provide me ... More

No fluff, Rock Bottom Prices, Quick Paperwork, Professional I've bought 12 cars in my 43 year's of living and hands down this experience was by far the least stressful, the least need to haggle and the fastest I've bought 12 cars in my 43 year's of living and hands down this experience was by far the least stressful, the least need to haggle and the fastest transaction ever!! Fadi, Mike and Sam really took care of me. I purchased my car at a great deal, there was no need to negotiate. My financing was effortless and the paperwork was literally in and out in under 20 minutes. Unheard of!!! Thank you Mark Christopher Cadillac, I will refer and be back!! More

Fast & accurate Very friendly employees , clean environment, just needs a bigger waiting room. I recommend to anyone who needs their Chevy or gmc service or need vehi Very friendly employees , clean environment, just needs a bigger waiting room. I recommend to anyone who needs their Chevy or gmc service or need vehicle accessories More

Amazing, fast, excellent The team at Mark Christopher auto center always does a stellar job of efficiently and effectively maintaining and servicing my silverado 1500 in a con The team at Mark Christopher auto center always does a stellar job of efficiently and effectively maintaining and servicing my silverado 1500 in a convenient and timely matter. More

Amazing! Went in for a recall repair, easy check in, very explanatory. Cat was amazing at communicating with me when my vehicle was ready. Was supposed to be a Went in for a recall repair, easy check in, very explanatory. Cat was amazing at communicating with me when my vehicle was ready. Was supposed to be at the service center the entire day but was done in 2 short hours. More

Terrible service Had to call to get updates. They told me of issues after the fact. Finally got my car back and they did not reset the oil sensor. Service guy would sa Had to call to get updates. They told me of issues after the fact. Finally got my car back and they did not reset the oil sensor. Service guy would say he would call me with an update and he never did. I had to always call to see what needed to be done. Never going back. I’m not comfortable or confident in this place More

Offered creative solutions to make the deal happen. Offered professiona sales service and willing to explore various alternative solutions to get me in the car I desired. Very positive experience with t Offered professiona sales service and willing to explore various alternative solutions to get me in the car I desired. Very positive experience with the car dealership. More

Horrible Communication with Customer Took my vehicle in for work to be covered by warranty. Part was ordered OVER 1 year ago. Dealer never called me telling me that my part was in. I call Took my vehicle in for work to be covered by warranty. Part was ordered OVER 1 year ago. Dealer never called me telling me that my part was in. I called dealer on multiple occasions and they told me part was sent back to warehouse because I did not come in. They NEVER called me to tell me part was in. So I took my vehicle back in before warranty expired. They ordered the parts and same thing. Did not get a call telling me parts were in. They sent parts back to warehouse. They reordered parts. I call to see if they had received all my parts. No, partial order came in. Took my vehicle back in early on a Thursday and left it overnight giving them ample time to install the parts they had and that the other parts would be in theIt possession early Friday morning giving them plenty of time to complete all the work. It started to get late on Friday and I called them since they didn’t call me again and asked if my vehicle was complete. No was the answer, parts didn’t arrive. xxx! They then told me they would have it done on Monday. No rental car was offered and I needed my vehicle for the weekend. They said if I took my vehicle and was not back on Monday, the warranty would not apply since it would have been expired. How would that be the customers fault that they can’t get their sh@t together. Finally vehicle was complete on Monday after loosing 2 days of work trying to get these repairs done! Horrible communication by dealership. More

Great overall experience with Armando on a last minute Xmas Overall very satisfying customer service. From initial phone call to signing docs. Armando held my hand through entire process. Will definitely be ba Overall very satisfying customer service. From initial phone call to signing docs. Armando held my hand through entire process. Will definitely be back for next purchase More