Back

Mark Christopher Auto Center

Ontario, CA

4.6
10,206 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

By Type

Showing 10,206 reviews

November 18, 2019

It was different but the headquarters for GMC help to assist Just ok could be better and more concern about the client, then trying to correct; when you are wrong and not fair.. not all like Gerald the salespers More

by RONALDHATCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 18, 2019

Warranty Service Great customer service. Was in and out in about 1 hour. Would recommend Mark Christopher for all your GM family needs. Will return for additional serv More

by HOFFSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Nov 19, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 18, 2019

Chevy 2500 HD Bryan was a pleasure to deal with Process went smoothly Unfortunately will have to return next weekend to have side steps installed due to no t More

by JOSEPHWITKOWSKI64
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Mark Christopher Auto Center responded

Thank you for the feedback, Joseph! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 17, 2019

Always return Mark Christopher has very good customer service, Nobu domon is an awesome service consultant. Our Vehicle is always taken care of here and we are alw More

by UNDERTAKER187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu domon
Nov 19, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2019

Great buying experience Jason Ho is great to deal with and cut trough the chase. I was at the dealer for less than I thought I would be there for. More

by JOSEQUIROZ03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Mark Christopher Auto Center responded

Jose, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 17, 2019

Great service Juan was very helpful and great communication skills...they took me in right away. I would recommend this place for service to anyone. Thank you. More

by Arcelia lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Nov 19, 2019 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2019

Check what you’re paying for Always check what you’re paying for at the service center before you pay it seems like I’m being over charge if I didn’t catch it I would end up payin More

by YOUBITMORE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Female employee service center and remember her
Jan 16, 2020 -

Mark Christopher Auto Center responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Mark Christopher Auto Center. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2019

Friendly, knowledgeable and helpful team I am always greeted with a smile the team is always helpful and friendly hard to find this type of service in today's environment More

by DVANNISPEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Montes, Nobu Domon, Dario Gomez, Pete Houston, Rodney Reid, Matt Torres
Nov 19, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 16, 2019

Excellent service Very kind people extremely fast finance process sales very knowledgeable S Car was washed and tank was filled not all dealers do all of these 2 servi More

by CAMARENA_PEDRO62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso jofre, Nevin Cordero
November 16, 2019

Best experience buying a vehicle I’ve ever had Thanks to Manny and Ray for making the experience of buying my new truck a great one. From the moment I got there until I drove off, I felt attended t More

by BEAU.JESSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny and Ray, Nevin Cordero
Nov 16, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

...
885
...