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Mark Christopher Auto Center

Ontario, CA

4.6
10,203 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,203 reviews

November 03, 2019

Maintenance Our service person, Dario, was professional as usual. Finished in an expected amount of time. We always receive excellent service from all the people More

by imdaybe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Nov 04, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 03, 2019

No fuss service Always taken care of even if you come ahead of your schedule. Car comes squeaky clean after. Dario always makes sure other due service is added if n More

by md4kds
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Nov 04, 2019 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 03, 2019

Mark Christopher rocks Everyone there is awesome Jeff Rizzy knows what it takes to build a solid team. Wouldn't go anywhere else. Would recommend to friends and family More

by edith.avilez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 02, 2019

Vehicle service I called to make an appointment for service on my vehical. The day of my appointment I arrived a few minutes passed my appointment time but service re More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Nov 04, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 02, 2019

Horrible I was told less then two hours my appointment was at 7:50 am I left at 11:08 am how is that two hours and they did t even wash my suburban More

by elizroybal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember the name
Nov 06, 2019 -

Mark Christopher Auto Center responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 02, 2019

Sales experience Mike Sheridan and Alex Sarabia were very thorough and new their products very well. Friendly customer service and good follow up. Great overall experi More

by OTURCAZ77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 02, 2019

Awesome! Wonderful 1st visit, lovely experience. Never pressured! Colleen was so informed answered all our questions and Big reason we came back! Thank you Mar More

by NANCY.FRIEND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen SanFillippo
Nov 04, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 02, 2019

So professional and customized service , It was an honor working with these two gentlemen. Made me feel totally comfortable the process was easy I was in and out. No manipulative games!!! More

by titaniumceo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence Bourne, Gerald Waters
Nov 04, 2019 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 01, 2019

Recall notice I always love their service department Ray takes a few minutes to talk about life and he even remembers some of the last visit conversation. It's the More

by Big mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Nov 04, 2019 -

Mark Christopher Auto Center responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 01, 2019

Short wait time friendly staff prices are a little high but always happy with the work they do on my truck will recommend to other Chevy owners More

by Ern1eLujan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Nov 04, 2019 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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