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Mark Christopher Auto Center

Ontario, CA

4.5
10,170 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,170 reviews

September 07, 2019

Lengthy but Worth it ! Friendly , Transparent and NOT pushy ! Polite as well as Understanding. Went the extra mile to stay late even though it was after hours . We Appreciat More

by BRAVOELEVEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2019 -

Mark Christopher Auto Center responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 07, 2019

Professional Job was not completely done..oil leak still leaking.will return on monday to see if the problem can be completed..with not cost..wirh lonner car till More

by morrisreed97@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Sep 09, 2019 -

Mark Christopher Auto Center responded

Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 07, 2019

Truck service Had a good experience with the service department Sammy was great and helpful took care of my oil change and my towing electrical shortage I had. More

by CUEVAS3469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy in service department.
Sep 08, 2019 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 07, 2019

Great Service Took my vehicle for schedule service, I was helped by Juan, he provided me with prompt and great service. The service are was very busy that day howev More

by israel.gonzalez84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Sep 08, 2019 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 07, 2019

Exceptional Service Jason is a excellent salesman, he listened to what I was looking for, found it and brought it to Mark Christopher for me to purchase. I don't like to More

by ron85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry, for docs
Sep 08, 2019 -

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 07, 2019

Always helpful and willing to take care of the customers They took me in right away, the wait was a bit long, but the volume of work explains why. The service department staff made sure I stayed updated and More

by SavageSS1320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Sep 08, 2019 -

Mark Christopher Auto Center responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 07, 2019

Excellent Service Armando Nuno, Sales was very friendly and very patience. He was also very knowledgeable about the car I purchased. Frank Nunez, Finance was also very More

by alrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Nunez
Sep 08, 2019 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience. Congratulations on the new car! If you have any further needs, do not hesitate to stop by for a visit. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 07, 2019

Good experience with alex sarabia Great service. They take a time to answer all my questions very helpful. And friendly thanks to mr .alex sarabia..we are very happy whith the new t More

by VARGASMOISES29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2019 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 06, 2019

Great service, super convenient! Making my appointment was easy and convenient. I got a shuttle to my office and my car was ready right away. The customer service was friendly and pro More

by Pretty Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2019

Exceeded every expectation I had Great customer service by Julie! My service was fast and apparently it was still all under warranty so I didn’t have to pay for anything. The parts d More

by MayCee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar and Jose in Parts
Sep 06, 2019 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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