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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,290 Reviews

6,290 Reviews of Mark Christopher Auto Center - Service Center

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December 17, 2022

Your people were very polite and helpful. My vehicle was ready in time and was back in running condition again. Thank you to everyone involved More

by griper56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Escobar , Matt Torres
Dec 20, 2022 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 17, 2022

They are the best dealer in town. Their service is really good and friendly employees More

by CHRISTIAN JIMENEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Service and Gary Mechanic
Dec 20, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 17, 2022

I am very thankful to the service department at mark christopher chevy caddy. Nobu, Dario and Julie are always helpful, professional and friendly. Great team More

by Arrwood1@2022Sub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Matt Torres
Dec 20, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 16, 2022

Another fabulous buying experience! !!!! This is our 7th car purchase with Mark Christopher Auto Center- Great prices and best inventory and team there. We won’t buy anywhere else!! More

by ROSEMERIRUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo, lot Porter takes the best care of us each time we are there at dealership!!
Dec 22, 2022 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 16, 2022

My wife and I just bought our first GM vehicle from Mark Christopher. The entire process was simple, straightforward, and honest. Sam Abdelmesseh, in finance explained all the options we had in terms of pro More

by PNGERGIS
Recommend Dealer
Yes
Employees Worked With
Sam Abdelmesseh
Dec 22, 2022 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 15, 2022

I have a new car with 4,000 miles on it. It needs to be in the shop for 2 to 3 days to repair. They do not have a loaner car and no rental cars on site. I can’t figure out a way to get renta More

by Sandy
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 15, 2022

Ray was very nice and pleasant! My car was serviced at the appointed time, and the technicians were very nice and polite, and I have no complaints about the service. I received only More

by Givens.Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray! Service Advisor!
Dec 19, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 14, 2022

Nobu was great customer service fast service communication was always great will give a five start service More

by Abe1721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
Dec 16, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Dec 16, 2022 -

Abe1721 responded

Awesome

December 14, 2022

Terrible service. ..my service agent never once called by phone or answered, i was updated by text More

by vazquezz24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobu
Dec 16, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Dec 16, 2022 -

vazquezz24 responded

Now you guys wanna talk

December 14, 2022

I come to this dealership because of the service department is great, they take care of my GMC. Thanks! Ray Peters. More

by Littleone2268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Dec 16, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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