Mark Christopher Auto Center - Service Center

This is the second bad experience I’ve had taking my truck in for service. Simple oil change along with the engine oil filter and cabin filter. When I picked up the truck it was making a loud humming no truck in for service. Simple oil change along with the engine oil filter and cabin filter. When I picked up the truck it was making a loud humming noise. I went back in to let them know, they took the truck back, said it was fixed. Then when I went to leave, the sound was still there. Took it back in again. Same thing, they said it was fixed. It wasn’t. Took it back in a third time, finally they blew out the fan by the cabin filter and the problem was fixed. The passenger side had a bunch of leaves (which was causing the noise) left on the floor and the old cabin filter was left as well. More

Awesome service, such a great experience! It was a quick turnaround with our vehicle. The service team was great. You can’t miss at Mark Christopher Chevrolet. It was a quick turnaround with our vehicle. The service team was great. You can’t miss at Mark Christopher Chevrolet. More

Avo took care of us and did a great job. He was upfront with the time frame and kept us informed. When our Traverse was going to take time during the work week he set us up in a rental car. He was upfront with the time frame and kept us informed. When our Traverse was going to take time during the work week he set us up in a rental car. His customer service was highly appreciated. More

Chelsea was Amazing! professional service, beautiful clean place. Staff was amazing and respectful. I truly appreciate them. professional service, beautiful clean place. Staff was amazing and respectful. I truly appreciate them. More

Chelsea was the best. Her customer service skills and kindness were exceptional. My experience there was fast and easy. The communication Chelsea provided with updates was Her customer service skills and kindness were exceptional. My experience there was fast and easy. The communication Chelsea provided with updates was great and fast. More

The service writers are the best. They are knowledgeable about the LYRIQ. When asking about the updates available, they had competent answers. Our last Cadillac dealership experie They are knowledgeable about the LYRIQ. When asking about the updates available, they had competent answers. Our last Cadillac dealership experience was awful. Their response to updates was “when we plug it in we’ll see what the computer says” I like Nobu and Chelsea. Their approach to customers is respectful and professional. More

Service was great only has one problem and that was with the billing. My bill should have been discounted because my car was wrecked while it was service the billing. My bill should have been discounted because my car was wrecked while it was service More

Great communication! Fast service and I trust her word. Tech took the time to come out and speak to me. Fast service and I trust her word. Tech took the time to come out and speak to me. More

UtJackie was great. She got me in and out quick. She also told me about needing new tires. She said they were having a sale on tires by buyIng four and gettng $100off. She got me in and out quick. She also told me about needing new tires. She said they were having a sale on tires by buyIng four and gettng $100off. More