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Jackie Klosky

Overview Reviews (72)

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Jackie Klosky

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.4

72 Reviews

Overview Reviews (72)

4.4

72 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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72 Reviews of Jackie Klosky

September 24, 2026

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Employee Rating

Jackie did a great job . I was taken care of great Thank you Jackie your the best I was taken care of great Thank you Jackie your the best More

by clankster1367

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 24, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that Jackie provided you with excellent service at Mark Christopher Auto Center. I appreciate your kind words, and we hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 23, 2026

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Check-in was a bit longer than expected. Service writer Provided clarity and transparency on questions asked. Over all smooth experience. Service writer Provided clarity and transparency on questions asked. Over all smooth experience. More

by luis.nunez812

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes

Sep 23, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback! I’m glad to hear that you had a smooth experience at Mark Christopher Auto Center and that our service writer was able to provide clarity and transparency. I appreciate your understanding regarding the check-in time and hope to serve you even better on your next visit. Don't hesitate to reach out if you have any further questions or need assistance! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 12, 2026

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Awesome service department friendly employees clean and comfortable waiting room not to bad waiting time comfortable waiting room not to bad waiting time More

by klosky31

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi, Dino Picanzo

Sep 13, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m glad to hear that you had a positive experience with our service department and found our employees friendly. At Mark Christopher Auto Center, we strive to provide a clean and comfortable environment for our customers. I appreciate your feedback and we look forward to seeing you again next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 10, 2026

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Took 3 hours for a $200 oil change with an appointment. I waited at the dealership and they failed to notify me when the car was finished even after I asked. It's almost like they made me wait on purpose. I waited at the dealership and they failed to notify me when the car was finished even after I asked. It's almost like they made me wait on purpose. More

by Art

Verified Customer

Service Price Transparency

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Recommend Dealer

Other Employees Tagged: I dont know the Lil guys name

Sep 10, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback, Art. I understand your concerns regarding the length of time it took for your oil change at Mark Christopher Auto Center and the lack of communication about your vehicle's status. I appreciate you bringing this to our attention, as it helps us strive for better service. Please feel free to reach out to me directly so I can discuss your experience further. Your satisfaction is important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2026

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My truck leaked oil all over our paver driveway. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. More

by buttonfly91701

Verified Customer

Service Price Transparency

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Recommend Dealer

Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes

Sep 07, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the oil leak from your truck, and I appreciate your feedback. Unfortunately, based on the name you have provided in this post, we are unable to find any customer information in our system or visit to our location. So, if you would please, reach out to me directly, and I would be happy to discuss thisfurther with you. I am here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 02, 2026

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Takes forever for anyone to acknowledge you’re there. No body meets you when you pull up like other GM dealerships. When you walk into the office area several people sitting at computers or their phones. No body meets you when you pull up like other GM dealerships. When you walk into the office area several people sitting at computers or their phones. One person helping a customer. Had to wait for the one person helping someone to finish and finally ask me what I’m here for. Everyone else never even looked up. No communication on the status of my truck without me having to reach out and ask. More

by davidblock614

Verified Customer

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Recommend Dealer

Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes

Sep 02, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback, David. I appreciate your input regarding your experience at Mark Christopher Auto Center. I understand that timely communication and acknowledgment are vital, and we strive to improve in these areas. Please feel free to reach out to me directly to discuss your concerns further. Your insights help us enhance our service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2026

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Quick easy process from booking an appointment to drop off and pick up and very helpful and professional staffing. off and pick up and very helpful and professional staffing. More

by jocelynvillalobos20

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Cesar Luna

Aug 31, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Jocelyn! I’m thrilled to hear that you found the process at Mark Christopher Auto Center to be quick and easy, from booking your appointment to drop-off and pick-up. We strive to provide helpful and professional service, and I appreciate your recognition of their efforts. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2026

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It’s always a great experience with mark Christopher. Everyone is so friendly but also very professional. Everyone is so friendly but also very professional. More

by lisagibson

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jacob tenaglio

Aug 30, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Lisa! I’m thrilled to hear that you consistently have a great experience at Mark Christopher Auto Center. We take pride in providing friendly and professional service. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 14, 2026

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Very satisfied with the service center personnel. They have been friendly, knowledgeable, and helpful. Disappointed in the overall vehicle due to repetitive problems. They have been friendly, knowledgeable, and helpful. Disappointed in the overall vehicle due to repetitive problems. More

by TRUMSHARK

Verified Customer

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dino Picanzo

Aug 14, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback. I'm glad to hear that you were satisfied with the service center personnel at Mark Christopher Auto Center. I appreciate your kind words about their friendliness and knowledge. We understand your disappointment with the vehicle's repetitive issues. Your concerns are important to us, and we encourage you to reach out to assist you further. Hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 03, 2026

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Everyone was very helpful. The serviced and fixed my car to my standards & everything was clearly noted at check out. The serviced and fixed my car to my standards & everything was clearly noted at check out. More

by michellebeans

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes

Aug 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Michelle! I’m delighted to hear that everyone at Mark Christopher Auto Center was able to meet your standards and provide clear communication during your visit. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932