Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Dino Picanzo
Dino Picanzo at Mark Christopher Auto Center

Dino Picanzo

Service Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

Contact Me
4.4
50 Reviews
4.4

50 Reviews

Write a Review

50 Reviews of Dino Picanzo

August 27, 2026

Dealership Rating
Employee Rating

All staff are incredibly helpful and attentive. My vehicle was serviced perfectly and returned sparkling clean. More

by kevin.webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Avo Injian

Print
Aug 27, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Kevin! I’m thrilled to hear that our team provided you with helpful and attentive service. It’s great to know your vehicle was serviced perfectly and returned to you sparkling clean. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 20, 2026

Dealership Rating
Employee Rating

Don’t trust this dealership with your automobile. They will price gouge you and not even fix what you came in for. Paid 1200 for subpar work with a xxxx xxx grin. I would not recommend this dealershi More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Avo Injian

Print
Aug 20, 2026

Mark Christopher Auto Center responded

Thank you for your feedback, Laura. I appreciate you taking the time to share your experience, and I understand your concerns regarding the service you received at Mark Christopher Auto Center. Your satisfaction is important to us, and we strive to maintain high standards. I encourage you to reach out to me directly so I can discuss your experience further. Thank you again for your insights. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 14, 2026

Dealership Rating
Employee Rating

Very satisfied with the service center personnel. They have been friendly, knowledgeable, and helpful. Disappointed in the overall vehicle due to repetitive problems. More

by TRUMSHARK
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Klosky

Print
Aug 14, 2026

Mark Christopher Auto Center responded

Thank you for your feedback. I'm glad to hear that you were satisfied with the service center personnel at Mark Christopher Auto Center. I appreciate your kind words about their friendliness and knowledge. We understand your disappointment with the vehicle's repetitive issues. Your concerns are important to us, and we encourage you to reach out to assist you further. Hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 13, 2026

Dealership Rating
Employee Rating

Excellent Service I had my 2025 Silverado 1500 3. 0L Duramax serviced here, and Juan Fletes did an outstanding job as my service advisor. He was professional, knowledgeable, and kept me updated throug More

by RAMIMAHROOM279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Sam Fakhouri, Jason Ho, Jeff Rizzi, Nate Heath, Avo Injian, Juan Fletes, Sam Abdelmesseh, Lloyd Beardsley

Print
Aug 14, 2026

Mark Christopher Auto Center responded

Thank you for your review, Rami! I’m happy to hear you had an excellent experience with your 2025 Chevrolet Silverado 1500 at Mark Christopher Auto Center. Juan is indeed a valuable member of the team, and it's great to know he provided you with the professional and attentive service you deserve. We appreciate your recommendation and look forward to seeing you again for your future service needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 10, 2026

Dealership Rating
Employee Rating

Genuine care and customer service feels like a lost art these days. However, at Mark Christopher, it is in full effect. They know how to take care of their customers. From the first greeting, to the clear More

by sslater5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Nobu Damon, Cesar Luna

Print
Aug 10, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Slater! I’m thrilled to hear that you felt genuinely cared for and well-served by Nobu and the entire staff at Mark Christopher Auto Center. Providing clear communication and excellent customer service is our top priority, and I’m glad we made a positive impression on you. I appreciate your trust, and we look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 03, 2026

Dealership Rating
Employee Rating

Everyone was very helpful. The serviced and fixed my car to my standards & everything was clearly noted at check out. More

by michellebeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes

Print
Aug 03, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Michelle! I’m delighted to hear that everyone at Mark Christopher Auto Center was able to meet your standards and provide clear communication during your visit. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 15, 2026

Dealership Rating
Employee Rating

From checking into the service department to picking up my car was so easy. Everyone we encountered was extremely helpful. More

by KELZBENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nobu Damon , Liz from Cadillac service cashier

Print
Jul 16, 2026

Mark Christopher Auto Center responded

Thank you for your great review! I’m pleased to hear that your experience at Mark Christopher Auto Center was smooth and that our team was able to assist you effectively. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 05, 2026

Dealership Rating
Employee Rating

with appointment routine service took around 4 hours. plus technician went to lunch and took my keys. had to wait for him to come back. More

by FOLLOWYOURDREAMS.DREAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 06, 2026

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate your insights regarding your recent service experience at Mark Christopher Auto Center. I understand that the wait time was longer than expected, especially with the technician's lunch break. Your feedback is valuable as it helps us improve our service efficiency. If you have any further concerns or suggestions, please feel free to reach out to me directly. We hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 04, 2026

Dealership Rating
Employee Rating

Always a nice time and a comfortable place to stay during my visit and time to work as well when I am there. Thanks team! More

by yhoyuela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Javier Juarez, Cesar Luna, Juan Fletes , Joe Lopez

Print
Jun 04, 2026

Mark Christopher Auto Center responded

Thank you for your fantastic review! We’re thrilled to hear that you always have a nice time and find comfort during your visits. Our team at Mark Christopher Auto Center is dedicated to providing a welcoming environment, and your feedback means the world to us. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 31, 2026

Dealership Rating
Employee Rating

What a Joke this place is, I bought a 90k car and they wouldn't patch tire for me. Obviously I will never buy anything else from them nor recommend the place More

by genaromcec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Rizzi, Chelsea Jose, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna , Leslie Fuentes, Joe Lopez

Print
Jun 01, 2026

Mark Christopher Auto Center responded

Thank you for your feedback, Gena. I understand your frustration regarding the tire patch service. At Mark Christopher Auto Center, we strive to meet the needs of our customers, and I appreciate your input as it helps us improve our services. If you'd like to discuss this matter further, please feel free to reach out to me directly. I value your experience, and we hope to regain your trust. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

1
2
...
5