Dino Picanzo
Dino Picanzo at Mark Christopher Auto Center

Dino Picanzo

Service Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.3
56 Reviews
4.3

56 Reviews

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56 Reviews of Dino Picanzo

September 12, 2026

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Employee Rating

Awesome service department friendly employees clean and comfortable waiting room not to bad waiting time More

by klosky31
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Jackie Klosky

Sep 13, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m glad to hear that you had a positive experience with our service department and found our employees friendly. At Mark Christopher Auto Center, we strive to provide a clean and comfortable environment for our customers. I appreciate your feedback and we look forward to seeing you again next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 08, 2026

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Had a great experience at Mark Christopher chevrolet. Customer service was excellent. Communication was great. More

by alana463
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Recommend Dealer
Yes

Other Employees Tagged: Juan Fletes

Sep 08, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Alana! I’m thrilled to hear that you had a great experience at Mark Christopher Auto Center and that our customer service and communication met your expectations. I appreciate your feedback, and we hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 08, 2026

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Employee Rating

Had a great experience with the customer service manager and my service advisor. Great communication More

by alana463
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Juarez

Sep 08, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Alana! I’m thrilled to hear that you had a great experience at Mark Christopher Auto Center and that our customer service and communication met your expectations. I appreciate your feedback, and we hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 07, 2026

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Employee Rating

Brought my Denali into the shop for an appointment. Eddie the service writer and Gino the service manager, both were very attentive and professional and helped me resolved the issue with my vehicle. I More

by cubanitojoe924
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Recommend Dealer
Yes

Other Employees Tagged: Eddie / Service

Sep 07, 2026

Mark Christopher Auto Center responded

Thank you for your amazing review, Joe! I am thrilled to hear about your positive experience at Mark Christopher Auto Center. It's great to know that Eddie and Gino were able to assist you with your GMC Denali and that you felt supported throughout the repair process. I appreciate your kind words, and we look forward to serving you again in the future. Your satisfaction is our top priority! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2026

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Employee Rating

My truck leaked oil all over our paver driveway. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. More

by buttonfly91701
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Recommend Dealer
No
Sep 07, 2026

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the oil leak from your truck, and I appreciate your feedback. Unfortunately, based on the name you have provided in this post, we are unable to find any customer information in our system or visit to our location. So, if you would please, reach out to me directly, and I would be happy to discuss thisfurther with you. I am here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 02, 2026

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Employee Rating

Takes forever for anyone to acknowledge you’re there. No body meets you when you pull up like other GM dealerships. When you walk into the office area several people sitting at computers or their phones. More

by davidblock614
Service Price Transparency
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Recommend Dealer
No
Sep 02, 2026

Mark Christopher Auto Center responded

Thank you for sharing your feedback, David. I appreciate your input regarding your experience at Mark Christopher Auto Center. I understand that timely communication and acknowledgment are vital, and we strive to improve in these areas. Please feel free to reach out to me directly to discuss your concerns further. Your insights help us enhance our service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 27, 2026

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All staff are incredibly helpful and attentive. My vehicle was serviced perfectly and returned sparkling clean. More

by kevin.webb
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Avo Injian

Aug 27, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Kevin! I’m thrilled to hear that our team provided you with helpful and attentive service. It’s great to know your vehicle was serviced perfectly and returned to you sparkling clean. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 20, 2026

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Don’t trust this dealership with your automobile. They will price gouge you and not even fix what you came in for. Paid 1200 for subpar work with a xxxx xxx grin. I would not recommend this dealershi More

by Laura
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Avo Injian

Aug 20, 2026

Mark Christopher Auto Center responded

Thank you for your feedback, Laura. I appreciate you taking the time to share your experience, and I understand your concerns regarding the service you received at Mark Christopher Auto Center. Your satisfaction is important to us, and we strive to maintain high standards. I encourage you to reach out to me directly so I can discuss your experience further. Thank you again for your insights. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 14, 2026

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Very satisfied with the service center personnel. They have been friendly, knowledgeable, and helpful. Disappointed in the overall vehicle due to repetitive problems. More

by TRUMSHARK
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Klosky

Aug 14, 2026

Mark Christopher Auto Center responded

Thank you for your feedback. I'm glad to hear that you were satisfied with the service center personnel at Mark Christopher Auto Center. I appreciate your kind words about their friendliness and knowledge. We understand your disappointment with the vehicle's repetitive issues. Your concerns are important to us, and we encourage you to reach out to assist you further. Hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 13, 2026

Dealership Rating
Employee Rating

Excellent Service I had my 2025 Silverado 1500 3. 0L Duramax serviced here, and Juan Fletes did an outstanding job as my service advisor. He was professional, knowledgeable, and kept me updated throug More

by RAMIMAHROOM279
Service Price Transparency
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Recommend Dealer
Yes
Aug 14, 2026

Mark Christopher Auto Center responded

Thank you for your review, Rami! I’m happy to hear you had an excellent experience with your 2025 Chevrolet Silverado 1500 at Mark Christopher Auto Center. Juan is indeed a valuable member of the team, and it's great to know he provided you with the professional and attentive service you deserve. We appreciate your recommendation and look forward to seeing you again for your future service needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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