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Dino Picanzo
Dino Picanzo
Service Manager
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
61 Reviews
61 Reviews
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61 Reviews of Dino Picanzo
October 09, 2026
Chelsea is a great person to work with. She’s extremely knowledgeable in her field. It’s been a breeze to get in for service through text or call. She’s personable and poignant. I won’t go She’s extremely knowledgeable in her field. It’s been a breeze to get in for service through text or call. She’s personable and poignant. I won’t go anywhere else for our Cadillac service and they have earned me as a lifelong customer for all future sales. More
by DBGALLEANO
Verified CustomerOther Employees Tagged: Sam Fakhouri, Jeff Rizzi, Chelsea Jose, Avo Injian, Cesar Luna, Juan Fletes, Lloyd Beardsley, Frank Vera
October 09, 2026
The service people are nice and welcoming. I gave three stars because I could not get a update on my vehicle. I called multiple times and finally talked to a manager. He got me the update I ne I gave three stars because I could not get a update on my vehicle. I called multiple times and finally talked to a manager. He got me the update I needed. After I got the update, the communication was much better. More
by JM28
Other Employees Tagged: Tony Lopez
October 08, 2026
When my vehicle was brought to be when the service was done, my steering wheel had grease or oil marks. When I asked the guy about it he said it was like that when he brought it from the shop. So I went t done, my steering wheel had grease or oil marks. When I asked the guy about it he said it was like that when he brought it from the shop. So I went to the service area and everyone there just kept pointing fingers at each other not saying who to talk about this More
by Roblez213
Other Employees Tagged: Jeff Rizzi, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes
September 23, 2026
Check-in was a bit longer than expected. Service writer Provided clarity and transparency on questions asked. Over all smooth experience. Service writer Provided clarity and transparency on questions asked. Over all smooth experience. More
by luis.nunez812
Other Employees Tagged: Jeff Rizzi, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes
September 20, 2026
This dealership is all about customer service. They do everything they can to ensure you get the best service possible. They do everything they can to ensure you get the best service possible. More
by mlkb4mike
Other Employees Tagged: Lloyd Beardsley
September 12, 2026
Awesome service department friendly employees clean and comfortable waiting room not to bad waiting time comfortable waiting room not to bad waiting time More
by klosky31
Other Employees Tagged: Jeff Rizzi, Jackie Klosky
September 08, 2026
Had a great experience at Mark Christopher chevrolet. Customer service was excellent. Communication was great. Customer service was excellent. Communication was great. More
by alana463
Other Employees Tagged: Juan Fletes
September 08, 2026
Had a great experience with the customer service manager and my service advisor. Great communication and my service advisor. Great communication More
by alana463
Other Employees Tagged: Javier Juarez
September 07, 2026
Brought my Denali into the shop for an appointment. Eddie the service writer and Gino the service manager, both were very attentive and professional and helped me resolved the issue with my vehicle. I Eddie the service writer and Gino the service manager, both were very attentive and professional and helped me resolved the issue with my vehicle. I really appreciate their understanding and help, and support offered throughout all the stages of the repair process. Your team is top of the line, looking forward to continuing working with your service department in the future. Outstanding customer service support. More
by cubanitojoe924
Other Employees Tagged: Eddie / Service
September 06, 2026
My truck leaked oil all over our paver driveway. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. More
by buttonfly91701
Other Employees Tagged: Jeff Rizzi, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Juan Fletes
