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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,249 Reviews

6,249 Reviews of Mark Christopher Auto Center - Service Center

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August 16, 2024

They always take good care of us customers. I will be back at the next service. Thank you More

by ringer922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fletes
Aug 16, 2024 -

Mark Christopher Auto Center responded

Thank you for your positive feedback! I'm thrilled to hear that you feel well taken care of at Mark Christopher Auto Center. I look forward to seeing you again at your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 14, 2024

I had a good experience, very helpfull staff. Very good service overall and on time. More

by P.JAIROT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Mark Christopher Auto Center responded

Thank you for your positive feedback! I'm thrilled to hear that you had a good experience with our helpful staff and that the service was timely. I appreciate your kind words and look forward to seeing you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 12, 2024

I thought that overall the service was okay. There was an issue with a defective part, so we will see if my final review will be as good. I am scheduled ti return when parts arrive. More

by jumbojack1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked primarily with Jackie
Aug 13, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you sharing your experience with Mark Christopher Auto Center. I understand that a defective part can be frustrating, and I am committed to resolving this issue for you. I look forward to seeing you when the parts arrive and ensuring your satisfaction. Please don't hesitate to reach out if you have any further questions or concerns in the meantime. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 10, 2024

As usual, bringing my Cadillac in for needed service is an experience that I know will end with mutual respect. Me because my car will be in A-1 condition; them because they know that I will chose them to More

by GLMOORE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your continued trust in Mark Christopher Auto Center for your Cadillac's service. It’s great to hear that you consistently have a positive experience with us! We look forward to seeing you again for your next service. Safe travels! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 09, 2024

Chelsea in service at the Ontario, Mark christopher has been a complete joy to work with she communicative and quickly response to any questions I may have she’s taking care of everything I’ve needed. I’ve More

by AIDASIERRA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea ( Ontario, Ca) service dept
Aug 09, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experiences with our service team at Mark Christopher Auto Center. It's great to know Chelsea has been helpful and communicative throughout your visits, especially with your new Cadillac! I look forward to seeing you again soon and appreciate you choosing to continue working with us. Enjoy your day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 06, 2024

Always on point with all service questions. Everyone goes out of their way to attend us as quickly and efficiently as possible More

by NMFENTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier in service and Chris is rental car
Aug 06, 2024 -

NMFENTER1 responded

Always on point with all service questions. Everyone goes out of their way to attend to our needs.

August 06, 2024

What ca I say it’s very accessible and good treatment by the staff vest of all they don’t try to force you into buying what you don’t need More

by MENDOZAMOISESSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you found Mark Christopher Auto Center to be accessible and appreciated the good treatment from our staff. We pride ourselves on providing honest service and ensuring our customers only get what they truly need. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 05, 2024

Is on top of everything and they call you fast on any problem of vehicle More

by CANDIESLOPEZ9092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Aug 07, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that you found Mark Christopher Auto Center to be attentive and responsive to your vehicle's needs. Your feedback is greatly appreciated, and we hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 05, 2024

They did what they said and I was out in three hours. To bad there was not a recall from GM for the issue, it ruined a weekend vacation but not the dealers fault More

by FRANK.SIMONETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback, Frank! I'm glad we could get you out in three hours at Mark Christopher Auto Center. We hope your next visit is even smoother, and if you need anything else, please don’t hesitate to reach out. Safe travels! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

August 03, 2024

Jullie checked me in. She’s a rock star as she keeps you informed much More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jullie
Aug 06, 2024 -

Mark Christopher Auto Center responded

Thank you for your review! We’re glad to hear that Jullie provided you with excellent service and kept you informed during your visit to Mark Christopher Auto Center. Your feedback is truly appreciated, and we look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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