Mark Kia

Fast, professional. No haggle, great price on my trade-in. Great salesperson. Even came to my house to make sure the truck I wanted would fit in my garage!! trade-in. Great salesperson. Even came to my house to make sure the truck I wanted would fit in my garage!! More

Jacob is always available to help with any needs! He always does his best to accommodate your needs! 100% will always go to Jacob!! always does his best to accommodate your needs! 100% will always go to Jacob!! More

Jacob was amazing to deal with and the dealership was very kind and courteous it was an excellent buying experience very kind and courteous it was an excellent buying experience More

One of the best car buying experiences I’ve had and I love everything about my experience here with DeMarko. He was upfront about the functionality of the new vehicle and was prompt with all my questions love everything about my experience here with DeMarko. He was upfront about the functionality of the new vehicle and was prompt with all my questions. He was very attentive and I trust him with my next purchase in the future. More

I had an overall pleasant experience working with Mark Kia and DeMarko and would recommend to all. Kia and DeMarko and would recommend to all. More

Bought a used 2014 Honda Odyssey. Sales staff was excellent. Very attentive and responsive. There were not too many additional fees, and all were explained on the website prior to test drive. I did n excellent. Very attentive and responsive. There were not too many additional fees, and all were explained on the website prior to test drive. I did not feel mislead, although technically they do not incorporate the fees into the website price, despite advertising the opposite. I did ask if I could have one of the add ons removed, which is allowed per the website, but was told “they don’t really do that”. Fine with me I guess. Car was in decent shape, although don’t expect their 3 day 300 mile warranty to really cover anything. Pretty much everything my mechanic found was explained away as “buying the car as-is”, so I’m not sure what it actually covers. Which makes sense for a used car I suppose. That gets me to the worst part and why I would not recommend Mark Kia: the service department. I was given the rundown of what work had been done by their shop (oil change, new tires, etc.), and all seemed ok upon inspection. However, I failed to notice that they put only water in the washer fluid. Not great. I also noticed a knocking sound in the engine on startup, and when I followed up I found that they had put the wrong kind of oil for a Honda in the car. Also not great. Makes me wonder about the quality of their inspection in the first place, or what else may be laying in wait for me to find. They did offer to replace the washer fluid and fill up my gas tank, but I live a fair distance away and it wouldn’t be worth it. I admit that it is probably difficult since this was not a Kia, but that doesn’t excuse the fluid situation and a simple Google search will tell you what oil to use. I suppose I would recommended them to someone who wants a Kia, but not to anyone looking for a different make used car, and I probably won’t be utilizing their one free year of maintenance. More

Overall good experience with the salesman DeMarco. Fast and friendly. Stayed late to help which was much appreciated and friendly. Stayed late to help which was much appreciated More

I received the best, easiest and friendliest customer experience in car buying. I totally recommend them. experience in car buying. I totally recommend them. More

Alex was awesome and gave us by far the best experience at a dealership we have ever had. Thank you Alex! at a dealership we have ever had. Thank you Alex! More

I haven't purchased a car for 20 years, so this was a fairly new experience for me. The sales person and finance associate were fine though I feel they kinda "assumed" I knew the process & service contra fairly new experience for me. The sales person and finance associate were fine though I feel they kinda "assumed" I knew the process & service contracts. Did call back a couple of times to get questions answered. Excited about the new-to-me, Kia Soul! More