Mark Miller Subaru South Towne

No pressure, honest experience. From Kevin Edwards to Robert Baldwin and everyone else, it was an excellent car buying experience. Keep up the good work and look forward to working w From Kevin Edwards to Robert Baldwin and everyone else, it was an excellent car buying experience. Keep up the good work and look forward to working with you on my next vehicle. More

Service brought the car in got the windshield fixed as well as a 12k oil change. Everyone did awesome. Work done in a timely fashion and was in and out with brought the car in got the windshield fixed as well as a 12k oil change. Everyone did awesome. Work done in a timely fashion and was in and out within 1/2 an hour. More

Really Nice, Helpful People Brought the new 2018 Forester in for a "multi-point inspection and to pick up the new license plates. The inspection was really quick and easy and th Brought the new 2018 Forester in for a "multi-point inspection and to pick up the new license plates. The inspection was really quick and easy and the personnel assured me that everything was in tip-top shape! The concierge affixed the license plates and made sure that I didn't have any questions about the vehicle or its operation. Again, it's the people and the relationships that count. Even Ron, the shuttle driver, gave me a "hello" though I didn't need a ride that morning. More

So nice we did it twice! I had been needing a new car for a while, and when it finally became clear that my old clunker was on its last leg I decided to get serious about find I had been needing a new car for a while, and when it finally became clear that my old clunker was on its last leg I decided to get serious about finding a replacement. Honestly, I had sat in a few Subarus, but I didn't like the feel or the stereotypes of the people who drive them. That being said, I just wanted a safe reliable car that would perform like a champ in the winter, and had all of the bells and whistlers I had gone without in my old 2001 CR-V. I looked at everything, Ford, Honda, Toyota, KIA, Lexus, you name it, I sat in it...and I got to tell you, by the time I had been to a couple dealerships I was ready to just give up. I really dislike car salesmen....in general...or, at least until I came to MM. I'm going to cut to the chase and tell you that after I decided that Subaru was the car for me, and after buying my first brand new car from MM, some woman blew through a stop sign and T-Boned my brand new car....totaling it. 3 weeks....3 weeks... I'm also going to tell you that my boyfriend who was driving at the time walked away without even a scratch or a sore neck. Totally untouched. Needless to say, I am a believer in Subaru, and I am a fan of Mark Miller. When it came time to replace my broken baby, we came straight back to MM and we had a our New new car within a week. I will probably never go anywhere else again. We loved Blake, Ken, and Duffy particularly, but everyone else was super helpful as well!!! Word to wise though....If you are leasing...don't put any money down. There is little benefit, but a ton of risk. If your car gets totaled....you are going to lose that money. We had to learn that hard lesson to the tune of 2k...ouch! More

great service good people Received very prompt service, treated in a friendly manor, paid great price in accordance with work preformed. Have never had bad experience with this Received very prompt service, treated in a friendly manor, paid great price in accordance with work preformed. Have never had bad experience with this dealership, there is one closer but I make the longer drive for what I believe is better service. Thank you all great job. More

ALWAYS excellent service that goes above and beyond! Your dealership and everyone associated w/ it has ALWAYS met and exceeded my needs and expectations. I have purchased many vehicles at Mark Miller Sub Your dealership and everyone associated w/ it has ALWAYS met and exceeded my needs and expectations. I have purchased many vehicles at Mark Miller Subaru as a result. Thank you for being customer oriented....a dying breed in today's world! More

Hassle-Free Experience Not fast, because I had a lot of questions. But 1st rate and helpful answers. This car has so many additional features than the Subaru I bought 14 yea Not fast, because I had a lot of questions. But 1st rate and helpful answers. This car has so many additional features than the Subaru I bought 14 years ago. And a lot more system sensors. My only request would be an expanded Quick Guide for people like me too impatient to read through the whole main manual. Dave S. More

Friendly, prompt service The customer service was excellent. The shuttle driver started his shift early to take me to work, and even stopped by my house to pick up my daughter The customer service was excellent. The shuttle driver started his shift early to take me to work, and even stopped by my house to pick up my daughter for school because it had started to rain. I didn't wait long enough to need to sit down, but I almost wish I had because the waiting area is so nice. It is clean, warm, and has a full service snack bar. I just wish I had seen Bleu, the dog. More

Frustrated by previous interaction and Great present visit #(1)Several times when calling to speak with someone=no answer, told to leave message.#(2)Called and spoke with Rep and he said he would transfer me o #(1)Several times when calling to speak with someone=no answer, told to leave message.#(2)Called and spoke with Rep and he said he would transfer me only to be disconnected#(3) I called approx (1)yr ago and told service Rep I had been experiencing a little shaking in steering and asked if they would check the balance out on my tires while they were doing my tire rotation and changing oil. He told me "We don't do that"...but we can have a service tec take it out for a test drive and if he/she think it needs it we will check. Being frustrated with that answer and with it sounding like a hassle and too time consuming (WE) just let it go... until I believe 9/11/17 when I was again due for an oil change and tire rotation...I asked rep due to the fact that my tires would be off...can you ask them to check to see if my tire balance is off because I have been feeling and suspect tire balance is off. The Service Rep. said yes, we can do that! I informed him of previous encounter. I asked if he would let me know after balance was completed if and by how much balance was off ... or ok? He said yes. When completed he got a report that 3 tires were off balance and (1) was WAY OFF ! Frustrated, heck Yeah. I drove this brand new car for a year and most likely longer with front end shaking and may have caused unnecessary premature wearing of some front end parts. I have to go now ... Peace Be with You and Yours, Gary Green ~ More

60,000 service Pricing was excellent, service was friendly and car was done in a prompt and timely manner. Geoff was helpful and explained everything without being Pricing was excellent, service was friendly and car was done in a prompt and timely manner. Geoff was helpful and explained everything without being asked or assuming I knew more than I did. We will be repeat customers. More