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Martin Chevrolet
Crystal Lake, IL
2,497 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,497 reviews
May 19, 2026
Fantastic! Customer friendly great guy! Ralph delivered a fantastic customer experience. He was helpful and explained the needed fix clearly and looked for ways Customer friendly great guy! Ralph delivered a fantastic customer experience. He was helpful and explained the needed fix clearly and looked for ways to help reduce cost (coupons etc) More
by novto
Verified Customer
May 19, 2026
The part that I needed for the warranty repair was ordered based upon technician inspection back in March. I was never called that this part was in. It was never followed up upon. I had to call and fi ordered based upon technician inspection back in March. I was never called that this part was in. It was never followed up upon. I had to call and find out that it was actually in parts. This is not the first time this has happened with Martin Chevrolet. When I arrived with my vehicle, to have the third brake light on the top of the Silverado cab replaced, the service advisor, looked at it and said I don't see any water in it. In order for us to submit this as a claim, we need to have a picture of it with the water in it. And I replied, you should've taken that picture back in March when you had it here and there was water in it and you ordered the part. That said, they went ahead and supposedly fixed it and charged the repair. they do a good job, when they do it. They do a good job when they're aware that they're supposed to do a good job, but the customer shouldn't have to follow up and see that part is there. I've had to do this twice. This truck only has 34,000 miles on it and the warranty repairs, mixed with the Service has definitely turned me off to Chevrolet. More
by jjstone
May 15, 2026
Great dealership. Purchased last two vehicles here and had last 3 vehicles serviced here. Very Happy with dealership and product and service Purchased last two vehicles here and had last 3 vehicles serviced here. Very Happy with dealership and product and service More
by citmywa
May 13, 2026
Friendly and helpful, walked us through what to expect and escorted us to the cashier to secure our rental car. and escorted us to the cashier to secure our rental car. More
by Slbrems
Employees Worked With
May 11, 2026
when you want it DONE RIGHT. .. You go to the PROS!! Ralph always tells you upfront what you REALLY need .. You go to the PROS!! Ralph always tells you upfront what you REALLY need More
by salemisr
May 09, 2026
The appointment was scheduled easily. I got all the services done plus the warranty work. It was expensive and took longer than I was expecting, but I was satisfied. I got all the services done plus the warranty work. It was expensive and took longer than I was expecting, but I was satisfied. More
by Liz
May 09, 2026
I would definitely recommend Martin Chevrolet. They gave me a good deal and the service department always takes good care of my car. They gave me a good deal and the service department always takes good care of my car. More
by Markmidwest
May 08, 2026
The service completed was done correctly, timely and with comprehensive evaluation of the car.. There were no problems identified after I got the vehicle home. comprehensive evaluation of the car.. There were no problems identified after I got the vehicle home. More
by sacampau
May 05, 2026
Very good rep you have in Nathan. Nathan very knowledgeable and keeps you informed on how the car is. Nathan very knowledgeable and keeps you informed on how the car is. More
by mrifrankie
May 05, 2026
Jacob did a great job and service completed before promised time. Ed Mouton was helpful in setting up the complimentary tire rotations for the car I purchased with him. promised time. Ed Mouton was helpful in setting up the complimentary tire rotations for the car I purchased with him. More
by hwvh
