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Martin Chevrolet

Crystal Lake, IL

4.6
2,513 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,513 reviews

May 30, 2026

After dropping off vehicle (Friday) 2 days went by without any information. Received a loaner to avoid missing work and child pickup and drop off with my son. 4 days in total without any information o More

by Logan.kinstner
Recommend Dealer
No
Employees Worked With
Nathan Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hill
May 30, 2026

The whole experience was very friendly with a lot of very knowledgeable staff. I really enjoyed the high-tech email that I got with all the pictures with the issues. Highly recommend using Martin Chevrolet! More

by brewmun4
Recommend Dealer
Yes
Employees Worked With
Nathan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hill
Jun 04, 2026 -

Martin Chevrolet responded

Thank you for the wonderful review! We're especially glad you enjoyed the digital inspection report. We believe providing photos and detailed information helps our customers make informed decisions and adds transparency to the service process. Thank you for your recommendation and for choosing Martin Chevrolet. We truly appreciate your support and look forward to assisting you again in the future! - Martin Chevrolet

May 29, 2026

A little slower turn around than hoped for. We were on a time limit which is not Martin Chevys fault but hoped a little faster. More

by Gpetersen1963
Recommend Dealer
Yes
Employees Worked With
Jack Hoyland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Hoyland
Jun 03, 2026 -

Martin Chevrolet responded

Thank you for your feedback and for your understanding. We know your time is valuable, and we're sorry that we weren't able to get everything completed as quickly as you had hoped. While we appreciate that the time constraints were unique to your situation, we are always looking for ways to improve our efficiency and provide a faster experience for our customers. Thank you for choosing Martin Chevrolet and for your patience. We look forward to serving you again and making your next visit an even better one. - Martin Chevrolet

May 28, 2026

Treated like family Always treated with respect, understanding Welcome you always with professionlism. Thank you Martin Chevrolet More

by heartbeat0404@aol.com
Recommend Dealer
Yes
Employees Worked With
Jack Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Hoyland
Jun 03, 2026 -

Martin Chevrolet responded

Thank you for your wonderful review! Providing professional service with a personal touch is what we strive for every day. Thank you for choosing Martin Chevrolet and for being a valued part of our family. We look forward to seeing you again! - Martin Chevrolet

May 26, 2026

Fast and efficient. Excellent communication and transparency from Jacob. Jacob got me in and out on a busy Saturday without any delay. I was informed the entire time. More

by John Nemec
Recommend Dealer
Yes
Employees Worked With
Jacob Murzyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Murzyn
Jun 03, 2026 -

Martin Chevrolet responded

John, Thank you for your kind review about Jacob and your experience here for service on your vehicle. We really appreciate you feedback and your business! Come see us again for any future needs! - Martin Chevrolet

May 25, 2026

I recently purchased a new Jeep Compass from Martin Chevrolet and had a great experience at the dealership. Everyone was very friendly, professional, and easy to work with throughout the entire process More

by jhansen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Dunn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Lazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhiannon, David
Jun 03, 2026 -

Martin Chevrolet responded

Thank you for the wonderful review! We are delighted to hear that your purchase experience was smooth, straightforward, and enjoyable from start to finish. Our team works hard to provide clear communication, professional service, and a no-pressure environment, so it's great to know we helped make the process easier than expected. Enjoy your new Jeep! - Martin Chevrolet

May 23, 2026

They were very thorough with my car. They were very thorough with my car and listened to my concerns about what was happening when I was driving the car. More

by jodgrl1827
Recommend Dealer
Yes
Employees Worked With
Jack Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Hoyland
Jun 03, 2026 -

Martin Chevrolet responded

Thank you for your feedback! We're glad to hear that our team took the time to thoroughly inspect your vehicle and carefully listen to your concerns. We know how important it is to understand what our customers are experiencing behind the wheel, and we appreciate the trust you placed in us to help diagnose and address the issue. Thank you for choosing Martin Chevrolet, and we look forward to assisting you again whenever you need us. - Martin Chevrolet

May 23, 2026

Always a pleasure to deal with. Courteous staff, professional I have been dealing with Martin Chevrolet for 10 plus years, never a bad experience More

by mikedkohler63
Recommend Dealer
Yes
Employees Worked With
Jacob Murzyn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Murzyn
Jun 03, 2026 -

Martin Chevrolet responded

Thanks Mike! We appreciate you choosing Martin Chevrolet and look forward to helping you for many more years to come! - Martin Chevrolet

May 23, 2026

Very friendly service and quick as always I love how Very co.munative they are and straight to the pount. More

by markracz979
Recommend Dealer
Yes
Employees Worked With
Jack Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Hoyland
Jun 03, 2026 -

Martin Chevrolet responded

Mark, Thank you! Your kind words mean a lot and we are glad we could help you out! - Martin Chevrolet

May 23, 2026

Told repair would take 1 day. took 3 days. No truck available. Too expensive. Felt I paid too much for what I got More

by jasonpasquale
Recommend Dealer
No