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Martin Chevrolet

Crystal Lake, IL

4.7
2,306 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,306 reviews

July 31, 2025

Advisor never called and kept me informed of what was going on with my vehicle. I called and spoke to him every time to get updated on my repair! Tried paying for service 5 times and problem with bill. More

by Jimmountaineer01
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Martin Chevrolet responded

We truly appreciate your honest feedback and apologize for any inconvenience caused due to the lack of communication on our end. We understand how frustrating it can be when things don't go smoothly. In this situation, it seems that your credit card issuer might have flagged your payment as potentially fraudulent due to the distance between our location and yours. This is a common security measure, and it's possible the same issue would have occurred even if the transaction was attempted over the phone. We want to assure you that we're committed to providing a positive experience for our customers, and we'll certainly take your feedback on board to improve our communication and payment process. We hope your daughter's vehicle is running well now, and we hope we'll have the opportunity to assist her with any future repairs or vehicle needs. Thank you for your understanding and again for your feedback. - Martin Chevrolet

July 30, 2025

Overall usually satisfied. During my last service I received paperwork that indicated there was a report provided to me for the tests performed but it was not. I don’t know how More

by fuchsgreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

Purchased my fourth car from Martin Chevrolet. Thanks Ed Mouton for the excellent service. Always a great experience. More

by mrsnhb3 corvettemomma13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Martin Chevrolet responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out to us if there's anything more we can do! Enjoy that new ride! - Martin Chevrolet

July 23, 2025

Martin has serviced all four of our Chevrolet vehicles. Ralph is a valued service person, and I always look for him when we need service. More

by ckp34
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Martin Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care! - Martin Chevrolet

July 20, 2025

Ralph took care of me fast and efficiently. I knew exactly what to expect and when! More

by avancona@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Martin Chevrolet responded

We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

July 20, 2025

They did a wonderful job on my service. I love that when you buy a car from martin you get lifetime oil changes!! More

by ERICKMARTIN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Martin Chevrolet responded

Erick, Our staff is committed to providing each of our clients with the best automotive experience! We do hope we can be of assistance the next time you are ready for your free oil change! Take care! - Martin Chevrolet

July 17, 2025

Martin Chevy has done a good job and I would recommend them to anyone looking for a new vehicle. More

by jimboerst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Martin Chevrolet responded

Thanks Jim! We really appreciate your kind words and recommendation! - Martin Chevrolet

July 11, 2025

We had a very enjoyable experience at your dealership and we would recommend any of our friends and family to drive to your dealership because you helped us so much and we’re so friendly. Thank you again for More

by Anpohl
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Martin Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! We are always more than happy to assist you if anything else comes up. Take care! - Martin Chevrolet

July 10, 2025

Every time I stop at Martin, even though this time I didn’t have an appointment, the folks at Martin Chevrolet bend over backwards to make sure my Cruz is in tip top condition. More

by PCARLBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Martin Chevrolet responded

Thanks for the excellent rating! We're here to keep your car running smoothly! Stop by anytime – we'd love to help with anything you need! - Martin Chevrolet

July 05, 2025

My experience this time with Martin Chevrolet was exceptional. I brought in a car that ended up not showing the problem that caused it to be towed to another service provider last week. Martin Techs More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Martin Chevrolet responded

Joel, Thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! Feel free to reach out to us if you need anything. - Martin Chevrolet