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Martin Chevrolet

Crystal Lake, IL

4.7
2,262 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,262 reviews

May 09, 2025

Always super friendly and fast. No matter who my advisor is, I always get taken care of. More

by charles.fanning
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Harris
May 16, 2025 -

Martin Chevrolet responded

Charles, We're happy you found our staff to be so supportive during your experience here at Martin Chevrolet. Thank you again for letting our team know how we did! - Martin Chevrolet

May 09, 2025

Friendly, courteous, caring, took care of my truck fixed any issues in a timely manner also very informative More

by jmwinstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Martin Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help! - Martin Chevrolet

May 09, 2025

I have always had a good experience with Martin Chevrolet. Blake and the Service manager Duane do an excellent job! I always have my maintenance and repairs done by John because he is knowledgable, More

by jpeschke
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
May 16, 2025 -

Martin Chevrolet responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Until the next time we meet, take care! - Martin Chevrolet

May 05, 2025

Courteous and efficient. Chris Harris was very friendly and helpful! The waiting room was clean and coffee available was appreciated. More

by gdtrem
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Harris
May 15, 2025 -

Martin Chevrolet responded

Thank you! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

May 02, 2025

The service was much quicker this time and I was able to get the requested shuttle home as well. The service tech was very responsive and helpful! More

by sarah.bergeson
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Harris
May 15, 2025 -

Martin Chevrolet responded

Sarah, We are so glad you had a great experience with our service team! Please come see us for any future needs! - Martin Chevrolet

April 30, 2025

Excellent service team, starting with Ralph, who is both attentive and highly responsive, key attributes in a service writer. Paul continues as a superb mechanic, highly knowledgeable and skilled. More

by SAK
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
May 05, 2025 -

Martin Chevrolet responded

We're absolutely thrilled to hear about your positive experience! We'll definitely share your kind words with Ralph and Paul—they'll be so happy to hear them! - Martin Chevrolet

April 30, 2025

I was involved in a serious car accident two weeks ago, which totaled my 2022 Malibu. I work in IL, but my husband and I live in WI. He found a very gently used 2025 Malibu online and called me at work to More

by Terrilynn01
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Martin Chevrolet responded

TerriLynn, Thank you so much for trusting us to help after your accident! We're thrilled you chose us and hope your new vehicle brings you many joyful miles ahead. We’ll also be sure to let Adam know how much you appreciated his kindness and efficiency. Take care! - Martin Chevrolet

April 30, 2025

Very poor communication. Went to pick up car, huge puddle underneath. Not happy at all. More

by Debdawdy
Recommend Dealer
No
Employees Worked With
Chris
May 14, 2025 -

Martin Chevrolet responded

Deb, We're truly sorry that you've had to deal with a leak so soon after your recent repairs. We understand how frustrating it can be, and we're glad that we could fix the issue quickly and get your car back on the road. We appreciate your patience and we're striving to improve our communication skills for a better experience in the future. Looking forward to seeing you again next time! - Martin Chevrolet

April 30, 2025

My experience with this dealership lately the last couple years I've been pretty poor they don't cheer with respect they honor anything they sold us and how do you treat people like that that spend over $50, More

by Tschristy071005
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
May 14, 2025 -

Martin Chevrolet responded

We reviewed your recent service visit and it looks like it was a simple oil change. We’d love to hear from you to see how we could have made this visit better for you. When you have a moment, please give our Service Manager, Duane Hill, a call at 815-459-4000. We’re here to help and look forward to hearing from you! - Martin Chevrolet

April 30, 2025

Quick turn around for an oil change and wash. Clean waiting area and free coffee. More

by lionhound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Martin Chevrolet responded

Thank you! We are glad to hear everything was completed quickly and to your satisfaction. Come see us again next time! - Martin Chevrolet