
Martin Chevrolet
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Advisor never called and kept me informed of what was going on with my vehicle. I called and spoke to him every time to get updated on my repair! Tried paying for service 5 times and problem with bill. going on with my vehicle. I called and spoke to him every time to get updated on my repair! Tried paying for service 5 times and problem with bill. He knew I was out of state and my young daughter would be picking car up and it’s a good thing they had 1280.23 to pay or they would’ve had to wait to get car next day or until my account was unlocked. Advisor said no one could take payment over the phone. Seems like it cases such as mine you should have someone you trust to take payment by phone if you want your money! Don’t know if I’d want my daughter to purchase vehicle from your dealership as things could’ve definitely been better! More
Overall usually satisfied. During my last service I received paperwork that indicated there was a report provided to me for the tests performed but it was not. I don’t know how During my last service I received paperwork that indicated there was a report provided to me for the tests performed but it was not. I don’t know how my battery tested, fluid levels or alignment results. More
Purchased my fourth car from Martin Chevrolet. Thanks Ed Mouton for the excellent service. Always a great experience. Thanks Ed Mouton for the excellent service. Always a great experience. More
Martin has serviced all four of our Chevrolet vehicles. Ralph is a valued service person, and I always look for him when we need service. Ralph is a valued service person, and I always look for him when we need service. More
Ralph took care of me fast and efficiently. I knew exactly what to expect and when! I knew exactly what to expect and when! More
They did a wonderful job on my service. I love that when you buy a car from martin you get lifetime oil changes!! I love that when you buy a car from martin you get lifetime oil changes!! More
Martin Chevy has done a good job and I would recommend them to anyone looking for a new vehicle. them to anyone looking for a new vehicle. More
We had a very enjoyable experience at your dealership and we would recommend any of our friends and family to drive to your dealership because you helped us so much and we’re so friendly. Thank you again for we would recommend any of our friends and family to drive to your dealership because you helped us so much and we’re so friendly. Thank you again for your good service. More
Every time I stop at Martin, even though this time I didn’t have an appointment, the folks at Martin Chevrolet bend over backwards to make sure my Cruz is in tip top condition. didn’t have an appointment, the folks at Martin Chevrolet bend over backwards to make sure my Cruz is in tip top condition. More
My experience this time with Martin Chevrolet was exceptional. I brought in a car that ended up not showing the problem that caused it to be towed to another service provider last week. Martin Techs exceptional. I brought in a car that ended up not showing the problem that caused it to be towed to another service provider last week. Martin Techs tried to replicate the problem but could not. There ended up being NO charge. There actually was no mechanical work done but it was very gracious of Martin Chevrolet to handle things that way More