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Martin Chevrolet

Crystal Lake, IL

4.7
2,240 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,240 reviews

September 29, 2022

While the actual service seems acceptable so far, the communication (sparse and not always clear), time to resolve the issue, lack of amenities (such as courtesy vehicles), explanation why the part faile More

by ..
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Martin Chevrolet responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to our Service Manager, Duane Hill, at your earliest convenience so we may further assist you in working towards a resolution. - Martin Chevrolet

September 29, 2022

Martin did a great job doing repairs needed on my Equinox and I had a loaner to use as it was a two-day job. Ralph was helpful through the process. More

by hm3408
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

Martin Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. We sincerely value your business and look forward to your next visit! Take care! - Martin Chevrolet

September 28, 2022

Adam and his team were awesome and made the whole car buying experience easy and enjoyable! More

by Jen.Hesthaven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

Martin Chevrolet responded

Jen, "Easy and enjoyable experience" is the best compliment! Thanks so much for letting us know how your purchase with Adam went. We hope you are enjoying that beautiful new truck! - Martin Chevrolet

September 23, 2022

They have an excellent Corvette specialist that is highly recommended by people in my car club. More

by kerrdek
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Martin Chevrolet responded

On behalf of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Paul Baumgartner. We will be sharing your feedback with our team. Take care and enjoy that Corvette! - Martin Chevrolet

September 22, 2022

Service department is fantastic, all the guys are great. The technician did a great job finding the problem with my vehicle and got it fixed More

by Godzilla318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Sep 30, 2022 -

Martin Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet

September 21, 2022

Caring, clean, friendly, helpful, and easy to get needs taken care of. Thank you for the help. One of the sales people moved my car so I could get in as I am not able with my artificial joints to climb i More

by Vicki Thuma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the name.
Sep 22, 2022 -

Martin Chevrolet responded

Vicki, Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. - Martin Chevrolet

September 21, 2022

I have always been pleased with the vehicles I have bought from Martin Chevrolet and the service has been outstanding More

by 52rknapp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! We sincerely thank you for the positive review, and look forward to seeing you again soon! - Martin Chevrolet

September 18, 2022

Aaron made my appointment had the car done when promised washed and oil changed outstanding job. More

by mhujar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Sep 22, 2022 -

Martin Chevrolet responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! - Martin Chevrolet

September 17, 2022

They quickly repaired an issue with the engine on my classic car and did it for a great price. More

by donwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Felt, Aaron Grassel
Sep 22, 2022 -

Martin Chevrolet responded

Don, Thank you for trusting us with your classic car repair! We always enjoy seeing and being able to work on all the different models in our area and we really appreciate you letting us assist you. Please reach out if there is anything further we can help you with! - Martin Chevrolet

September 17, 2022

It was my first time buying a car and everyone was very nice and helpful. More

by Thiccens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm
Sep 22, 2022 -

Martin Chevrolet responded

Thank you so much for sharing your purchase experience with Martin Chevrolet. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. If any questions come up, please give us a call or stop by! - Martin Chevrolet

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