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Martin Chevrolet
Crystal Lake, IL
2,424 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,424 reviews
October 31, 2025
Long wait times. Needed two free services and 3.5 hours later walked back to find my car done but I never received any notification. The app showed only the second st Needed two free services and 3.5 hours later walked back to find my car done but I never received any notification. The app showed only the second step of 5 in progress...just annoying. More
by LSPIEL
Verified CustomerEmployees Worked With
October 31, 2025
Ralph prides himself in keeping my 2016 Equinox in excellent condition. There are no words to express my gratitude for his expertise and dedication. excellent condition. There are no words to express my gratitude for his expertise and dedication. More
by JLF and WKM
October 29, 2025
No issues and everything went as expected. Need more employees like Ralph! Three more words Need more employees like Ralph! Three more words More
by BH257534
October 26, 2025
I always receive courteous and professional service at Martin Chevrolet. I appreciate the open communication, fair pricing and comfortable waiting area where I can watch my car on their monitors while it Martin Chevrolet. I appreciate the open communication, fair pricing and comfortable waiting area where I can watch my car on their monitors while it is being serviced. The complimentary car wash is a definite bonus that I do appreciate. I have been a loyal customer of Martin Chevrolet for over 10 years and will continue to be one. More
by csp2
Employees Worked With
October 25, 2025
We have been coming to this dealer for over 10+ years. The sales team has always been attentive. Chris was overly helpful. He was patient with my hesitation of having the tires changed, he was courteous The sales team has always been attentive. Chris was overly helpful. He was patient with my hesitation of having the tires changed, he was courteous, respectful and provided updates regarding the work process. Before leaving he spoke with me to inform all paperwork was completed and that Ralph would handle the last part. Thank you for your support and understanding. More
by MARGARELI
Employees Worked With
October 24, 2025
Excellent customer service. Expert mechanics that are very friendly I also appreciate the detailed car report Expert mechanics that are very friendly I also appreciate the detailed car report More
by Steveoates524
October 23, 2025
All my concerns and questions were provided to me and I’m very happy with the outcome very happy with the outcome More
by chrischirchirillo
October 23, 2025
Always amazing service from the Martin team! I would not trust any other dealership with these repairs. I would not trust any other dealership with these repairs. More
by DAN@RATE.COM
Employees Worked With
October 23, 2025
Nathan was great. Courtois and got me in early and kept me updated. Love the car wash and easy checkout as well. Courtois and got me in early and kept me updated. Love the car wash and easy checkout as well. More
by CFK
October 21, 2025
Martin Chevrolet is very thorough in explaining issues, and up front about costs. The waiting area is neat and comfortable. and up front about costs. The waiting area is neat and comfortable. More
by szjsings
