Back

Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,032 Reviews

1,032 Reviews of Martin Chevrolet - Service Center

Sort by
May 26, 2025

Everyone that I have worked with at Martin Chevrolet has been great. They are very knowledgeable and kind. Great dealership. More

by raymartell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Martin Chevrolet responded

Ray, Thank you! We appreciate you choosing us for all of your automotive needs and look forward to seeing you again next time! Take care! - Martin Chevrolet

May 23, 2025

Worst service department I have ever encountered. Rude, lazy, incompetent, and unprofessional at every opportunity. Called in advance to schedule a simple repair. First available appointment is alway More

by Not interested
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Duane Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
1.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Great to help with my needs Helped with the financing and kept me informed through the process. More

by jamesrockaae
Recommend Dealer
Yes
Employees Worked With
Jack Lazzara
May 27, 2025 -

Martin Chevrolet responded

James, We are so glad to hear Jack was able to help you out in finding financing and keeping you informed. If there is anything else we can help with, please reach out! - Martin Chevrolet

May 18, 2025

Ralph was super friendly and very knowledgeable! Great service at Martin Chevrolet as always! Highly recommend. More

by jxfour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
May 27, 2025 -

Martin Chevrolet responded

Thank you for the recommendation and kind words about Ralph! We appreciate you taking the time to post about your visit and we hope we get the chance to serve you again next time! - Martin Chevrolet

May 17, 2025

Great customer service. Ralph explained everything that was needed. We will continue to come back. More

by cabins2912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Martin Chevrolet responded

Thank you! We appreciate you choosing Martin Chevrolet and look forward to serving you again in the future! - Martin Chevrolet

May 17, 2025

Everyone is so pleasant and knowledgeable I have gotten a few cars from Martin. I highly recommend them. More

by Nanakim61
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Harris
May 27, 2025 -

Martin Chevrolet responded

We really appreciate you choosing Martin Chevrolet again! It's so nice to be able to have earned your recommendation and we look forward to continuing to be your preferred dealer! Thanks again! - Martin Chevrolet

May 15, 2025

Ralph is great that’s what keeps me coming back thanks Ralph for out outstanding service More

by Ahochleutner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Martin Chevrolet responded

Thank you so much for the positive review! We're glad to hear Ralph delivered such a great experience. If there's anything further we can do for you, we are happy to help! - Martin Chevrolet

May 12, 2025

Martin Chevrolet is always friendly and helpful. I don't feel like I'm being rushed and they always take the time to explain the work that's being done before getting my approval. More

by Markmidwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Martin Chevrolet responded

Thanks for the wonderful review. We are glad we could help! Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

May 09, 2025

Friendly, courteous, caring, took care of my truck fixed any issues in a timely manner also very informative More

by jmwinstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Martin Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help! - Martin Chevrolet

May 09, 2025

I have always had a good experience with Martin Chevrolet. Blake and the Service manager Duane do an excellent job! I always have my maintenance and repairs done by John because he is knowledgable, More

by jpeschke
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
May 16, 2025 -

Martin Chevrolet responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Until the next time we meet, take care! - Martin Chevrolet

1
...