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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
797 Reviews

797 Reviews of Martin Chevrolet - Service Center

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April 10, 2024

The service department at Martin Chevrolet is absolutely the best! Great service advisors, friendly, & knowledgeable More

by glovern23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Salazar Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Martin Chevrolet responded

We're dedicated to providing you with a comfortable and welcoming environment, backed by our friendly and professional team. Please visit us again for any of your future needs—we're always here to help! - Martin Chevrolet

April 10, 2024

It's a amazing place, the people that work there are great , when they said 40 to 45 minute for a oil change, everytime I take my vehicle to get a oil change, its always ready in 40 minutes More

by malave.mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Martin Chevrolet responded

Mike, Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! We're glad everything was completed quickly and to your satisfaction! See you again next time! - Martin Chevrolet

April 10, 2024

Spoke with Service Manager, Mr Hill, he is very professional and pleasant to deal with. More

by tjpoloway
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Martin Chevrolet responded

We're thrilled to hear that you had a great experience at Martin Chevrolet! It’s our goal to provide top-notch service, and we're glad that we met your expectations. If there's anything more we can do for you or any questions you might have, please don't hesitate to get in touch! - Martin Chevrolet

April 06, 2024

I brought the Tahoe in for service because it was leaving stains on driveway. The initial diagnosis was a faulty water pump and then, on further inspection, it was learned the front shock absorbers were lea More

by DAN.DEITEMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody (Porter) and Keith (Porter)
Apr 22, 2024 -

Martin Chevrolet responded

Dan, Thank you for trusting us with your families vehicle! We appreciate you taking the time to let us know how our team did and we hope to see you again next time (but hopefully just for an oil change and car wash!) - Martin Chevrolet

April 05, 2024

I'm so pleasantly surprised by the service we receive here. They even laughed at my jokes. More

by jg.thom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Martin Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you and your jokes again next time! -Martin Chevrolet

April 04, 2024

I've had great experiences with Martin Chevy, bought 2 trucks there. Great service department. Ralph in service has always been good to me a pleasure to deal with. More

by KOLZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Martin Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! We are always more than happy to assist you if anything else comes up. Take care! - Martin Chevrolet

April 04, 2024

My husband went. But he said they showed him the damage rodents had done to the engine compartment instead of just telling him there was damage More

by Susanl
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
May 02, 2024 -

Martin Chevrolet responded

Susan, Thanks a ton for the awesome feedback about Martin Chevrolet! We're glad your husband had a great experience with us. If there is anything further we can help with, give us a call or stop by! - Martin Chevrolet

April 04, 2024

Awesome dealership. I am a repeat customer. Everyone - sales/service/support- is awesome! I recommend Martin Chevy to everyone I know 😀 More

by Bobbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Baumgartner. Ed Mouton
Apr 22, 2024 -

Martin Chevrolet responded

Bob, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. - Martin Chevrolet

March 27, 2024

Very professional & accommodating to me as a customer. Always very helpful dropped me off at car rental place which was very helpful More

by Maryv
Recommend Dealer
Yes
Employees Worked With
OC
Apr 08, 2024 -

Martin Chevrolet responded

Thank you for the great review. We are glad we could help! We do hope we can be of assistance in the future. Take care! - Martin Chevrolet

March 26, 2024

Your dealership is 100% customer focused. Your service bay is immaculate. I am always satisfied with my Equinox service. Ralph Stalesky is your top 'go to' person. Ralph is always at the top More

by JLF and WKM
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Apr 08, 2024 -

Martin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

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