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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,020 Reviews

1,020 Reviews of Martin Chevrolet - Service Center

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October 19, 2024

Blake was friendly, polite and professional. The car brakes were making noise and he immediately took control of situation, decided to service car with multi-point vehicle inspection, followed b More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Martin Chevrolet responded

Anne, We're so glad to hear such wonderful feedback about Blake! He's truly a gem in our team, and we're lucky to have him. If there's anything else you need, just give us a shout. We're here to help! - Martin Chevrolet

October 18, 2024

I have been a costermer of Martin Chevrolet for the past 12 years. They go out of their way to make sure everything I need is done to perfection. I wouldn't take my cars to anyone else. More

by michael_rosendahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Martin Chevrolet responded

Michael, Your kind review truly warms our hearts! We're always thrilled to see your smiling face whenever you visit. Thank you so much! - Martin Chevrolet

October 18, 2024

A truly great experience. Ralf is amazing. Couldn’t ask for more. Feel great about the experience More

by rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Martin Chevrolet responded

Rick, Thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! If you're ever in need of more help, please let us know! - Martin Chevrolet

October 18, 2024

Every one at the dealership is looking to make things as easy and as affordable as possible. More

by ront26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hoyland
Oct 28, 2024 -

Martin Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you for the great review! - Martin Chevrolet

October 18, 2024

Great Team work Helpful Representative service. Never see any dealership like Martin Chevy Great Job More

by luckytommy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Cordt
Oct 28, 2024 -

Martin Chevrolet responded

Thank you so much for your high rating. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet

October 18, 2024

OC, the service coordinator is taking care of us. Making sure to communicate well and doing what needs to be done. However, the technician(s) is having an issue identifying and solving the problem. A More

by nerodriguez24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Martin Chevrolet responded

We're so grateful for your feedback and share in your hope that the problem is resolved. It's always our goal to bring a smile, not disappointment. Thank you for your patience, and feel free to reach out if there's anything else we can help with! - Martin Chevrolet

October 17, 2024

Scheduling service was quick and easy. Check in was professional. Time duration was as promised. Service performed was excellent. I will definitely return to Martin for future needs. Thank More

by ROGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Baumgartner & Duane Hill , Samantha Cordt, Patrick Frazier
Oct 28, 2024 -

Martin Chevrolet responded

Roger, It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

October 17, 2024

Ralph is always so pleasant, always has a smile on his face and very friendly. I would recommend Martin Chevy! We have bought two vehicles there. AJ Chiodo. & Mike Lakahani are awesome salesman! More

by momracecar61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lakhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Chiodo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Martin Chevrolet responded

Thank you for the excellent review. We're glad you had such a wonderful experience with us! We look forward to your next visit! Take care! - Martin Chevrolet

October 17, 2024

Best service dealership in the Northwest Suburb, the staff is friendly and knowledgeable, the dealership is very clean and modern. More

by lpowers76
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Martin Chevrolet responded

Thank you! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

October 16, 2024

Always fantastic. Very happy with everyone and all the service. Definitely would recommend them to family and friends More

by Dkiedrowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam the car salesman, always helpful
Oct 28, 2024 -

Martin Chevrolet responded

Thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. - Martin Chevrolet

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