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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,021 Reviews

1,021 Reviews of Martin Chevrolet - Service Center

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July 20, 2023

Brought in my son’s car for a tire low pressure light on. Ralph said to bring it in. They found it had a problem with the sidewall the put on a new tire got the job done in a few hours so my son could get to More

by SRSMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Martin Chevrolet responded

We are delighted to have been able to assist you in getting a new tire for your son's vehicle. We appreciate the opportunity you gave us to be of service. Please feel free to contact us if there's anything more we can do for you. - Martin Chevrolet

July 18, 2023

Very professional. They kept me informed on the work and were done early. I thought $25 for tire rotation was high but it’s done More

by bobs175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Jul 24, 2023 -

Martin Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! We sincerely thank you for the positive review, and look forward to seeing you again soon! - Martin Chevrolet

July 17, 2023

They do a good job they just are never as fast as they say. I recommend you go home and let them call you. More

by scnota66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Martin Chevrolet responded

We appreciate your 4-star review! Although we constantly strive to offer prompt service, sometimes things might not proceed as swiftly as we hope. Your patience during these times is greatly valued. We aim to ensure your next visit is more efficient! - Martin Chevrolet

July 14, 2023

Service department is spotless, I was acknowledged immediately and they were friendly and explained everything. Highly recommend Martin Chevrolet for car buying and service. Bought my Mom and son cars More

by JT2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Martin Chevrolet responded

Thank you so much for your positive comments about Martin Chevrolet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

July 14, 2023

Was told car would be ready in two weeks it took a month. I was told no worries we will take care of you. But if course when I went to pick up car the person that told me that was not around. More

by CHINGONNAVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Aug 17, 2023 -

Martin Chevrolet responded

Thank you for sharing your thoughts. We're sorry for the extended duration it took to fix your vehicle. Occasionally, obtaining parts for specialized vehicles might take a bit longer. We acknowledge that we should have kept you more informed about the delay. We hope that you can now fully enjoy your vehicle and that you'd be willing to use our services again for any future repairs or maintenance. - Martin Chevrolet

July 11, 2023

Quick on giving answers on what's the problem is and what is needed to fix it More

by joanne.green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Martin Chevrolet responded

Joanne, We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

July 11, 2023

Always take care of my car. Wish they would start getting some new models in ! More

by Stoutrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Stoutrm responded

Starting to look for a new Chevy never seem to have to much on your lot.

July 08, 2023

Had a great experience with this Dealership, did a complete inspection on my Blazer, very thorough. More

by NICUB5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Martin Chevrolet responded

Thank you for the great review! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. - Martin Chevrolet

July 06, 2023

Very prompt response when I called regarding my broken car. Same day appointment! With the car being fixed within 4 hours. More

by Kleffel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Martin Chevrolet responded

Thank you for the 5 star rating! We are glad to hear about your most recent visit and that we could assist you with your recent repair quickly. Should you require anything else, feel free to contact us anytime! - Martin Chevrolet

July 05, 2023

I own a 2019 Corvette Z06 and I only get my car serviced at Martin Chevorlet. The guys are honest and do amazing work. The car has travelled 60k miles trouble free and it’s because of Martin Chevorlet!!! More

by Saadilahi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Martin Chevrolet responded

We're delighted to know that you're pleased with your Z06! We're grateful for the opportunity to service it for you and hope to be your choice for your future purchases or services! - Martin Chevrolet

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